Janelle Rueda
Redlands,CA
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
4
4
years of professional experience
Work History
Fulfillment Operations Manager
Target
Orange
03.2024 - Current
- Directed a proficient fulfillment team to deliver high efficiency and precision in operations that resulted in store profitability.
- Implemented guest-first service strategies, enhancing customer satisfaction, and building a culture of exceptional service among team members.
- Utilized data-driven insights to optimize daily and weekly workload planning, resulting in increased process efficiency and achievement of sales goals
- Developed and coached team members, closing skill gaps, and fostering a collaborative environment focused on continuous improvement and safety compliance.
Warehouse Lead
Amazon
San Bernardino
02.2022 - 03.2024
- Achieved accuracy in shipment delivery through effective coaching, training, and feedback to warehouse associates and forklift drivers.
- Led daily workforce planning, communicated updates and needs across departments, and resolved daily operational issues to maintain workflow efficiency.
- Delivered dynamic functional training modules, including level-set learning sessions for existing staffers, which boosted their mastery of duties while improving overall operational productivity.
Area Manager
Nordstrom
San Bernardino
02.2021 - 09.2023
- Oversaw all operations of receiving, picking, packing, and shipping with a team of 20-25 associates
- Develop and implement strategic plans to optimize productivity, reduce costs, and improve overall efficiency.
- Utilized data-driven insights to identify and implement continuous improvement initiatives for enhanced operational efficiency.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
Education
Master of Science in Business and Data Analytics -
California State University, San Bernardino
San Bernardino, CA12.2024
Bachelor of Arts: Economics -
California State University, San Bernardino
San Bernardino, CA05.2023
Skills
- SQL and Python
- Warehouse Management Systems (WMS)
- Data Analysis
- Project Management
- MS Office and Excel
- Critical Thinking
- Creativity and Adaptability
- Time Management
- Data Entry
- Leadership and Communication Skills
- Microsoft Office expertise
Timeline
Fulfillment Operations Manager
Target
03.2024 - Current
Warehouse Lead
Amazon
02.2022 - 03.2024
Area Manager
Nordstrom
02.2021 - 09.2023
Master of Science in Business and Data Analytics -
California State University, San Bernardino
Bachelor of Arts: Economics -
California State University, San Bernardino
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