Janelle V. Williams
Apopka,Florida
Summary
Seeking professional position that will allow me to utilize my skills and experience with the company as well as learn and grow with a company.
Results oriented, dependable, enthusiastic professional experienced in customer service and sales, works well independently or part of a team. Committed to excellence, learning new tasks, meeting goals and growing with a company.
Overview
27
27
years of professional experience
Work History
Substitute Teacher
Kelly Services
08.2014 - Current
- In charge of lessons plans for students, student activities and assistance to students in teacher’s absence
Substitute Teacher
Seminole County Public Schools
12.2009 - 08.2014
- In charge of lessons plans for students, student activities and assistance to students in teacher’s absence
Director of Projects
Supreme Home Care, Inc.
02.2005 - 12.2009
- Outbound and inbound calls for sales and customer service
- Managing company's financial projections, record keeping, technical support, marketing, website coordination, direct customer care
Director
Home Daycare Business
Sanford, FL
05.2005 - 04.2006
Customer Service/Branch Computer Technical support
Orange County Library System
10.2001 - 02.2005
- Handling of library materials, shelving, data entry, inventory, assistance to patrons
- New membership applications
Customer Service, Appointment Setting/ Renewal Coordinator
Sears Termite and Pest Control
02.1999 - 10.2001
- Outbound calls for appointments regarding renewal of sales' contracts in various cities
- Appointments made for commercial businesses and residences; received inbound calls for sales and customer service of current and new customers
- Responsible for sales expectations for each month
Administrative Assistant/ Internship
Charles Schwab
04.1998 - 02.1999
- Assistance for several brokerage teams within, in charge of inventory, customer & broker files and company information; data entry, technical support
- Customer Relations and Support
Education
Seminole State College -
Seminole State College
05.2018
Valencia Community College -
Valencia Community College
06.2001
High School -
Apopka High School
Apopka05.1999
Skills
- MS Word
- MS Excel
- PowerPoint
- Outlook
- Typing
- Data Entry
- Problem Solving
- Evaluation
- Solution Implementation
Affiliations
Business Owner, Public Servant, Community Activist, Charitable Donor. steamed, award winning writer . Aspiring Novelist ,philanthropist
Timeline
Substitute Teacher
Kelly Services
08.2014 - Current
Substitute Teacher
Seminole County Public Schools
12.2009 - 08.2014
Director
Home Daycare Business
05.2005 - 04.2006
Director of Projects
Supreme Home Care, Inc.
02.2005 - 12.2009
Customer Service/Branch Computer Technical support
Orange County Library System
10.2001 - 02.2005
Customer Service, Appointment Setting/ Renewal Coordinator
Sears Termite and Pest Control
02.1999 - 10.2001
Administrative Assistant/ Internship
Charles Schwab
04.1998 - 02.1999
Seminole State College -
Seminole State College
Valencia Community College -
Valencia Community College
High School -
Apopka High School
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