Summary
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Janelle Wonganya

Denton,TX

Summary

Hi, I’m Janelle! Through my years of being a server, I’ve developed a strong passion for hospitality and creating memorable guest experiences. With almost 3 years in an upscale, high-volume fine dining environment, I take pride in anticipating guests’ needs and delivering attentive, detail-oriented service. I’ve built a solid knowledge of wine varietals, regions and pairings and I enjoy using that knowledge to enhance each dining experience. I’m known for my professionalism, strong communication and ability to stay composed and efficient in fast-paced settings.

Work History

Server

Del Frisco's Double Eagle
2024 - 2026
  • Delivered elevated fine dining service in a high-volume, upscale steakhouse environment
  • Developed strong knowledge of wine varietals, regions, and pairings to enhance guest experience and drive sales
  • Provided attentive, detail-oriented service with a focus on timing, presentation, and guest satisfaction
  • Anticipated guest needs and maintained high standards of hospitality in a fast-paced setting
  • Collaborated with team members to ensure seamless service and consistent execution

Server

Pappadeaux Seafood Kitchen
2021 - 2024
  • Informed customers of ingredients and allergens to support sensible menu choices.
  • Assigned and arranged tables for large groups to help hosts.
  • Processed credit card transactions, gift cards and cash payments.
  • Restocked service stations to maximize availability (running sidework).
  • Took accurate notes detailing customer orders.
  • Listened to guest needs and responded promptly for personalized service.

Server

Bjs Brewhouse
01.2019 - 2020
  • Restocked service stations to maximize availability.
  • Informed customers of ingredients and allergens to support sensible menu choices.
  • Delivered food and beverages promptly to customers.
  • Took accurate notes detailing customer orders.

Education

Master of Science - Psychology

University of North Texas
Denton, TX
12-2026

Bachelor of Science (B.S.) - Psychology

University of North Texas
Denton, TX
05-2023

Associate in Science (A.S.) - Psychology

Tarrant County College
Arlington
12-2021

Highschool - undefined

Mansfield Summit Highschool
Arlington
05-2019

Skills

  • Anticipation of guest needs and proactive service
  • Attention to detail in presentation, timing, and table maintenance
  • Fine dining service etiquette and coursing knowledge
  • Wine knowledge (varietals, regions, and pairings)
  • Upselling and suggestive selling techniques
  • Strong communication and guest engagement
  • Ability to multitask in high-volume, upscale environments
  • Team collaboration with kitchen and front-of-house staff

LANGUAGE

Spanish Conversational
English Native

Timeline

Server

Bjs Brewhouse
01.2019 - 2020

Associate in Science (A.S.) - Psychology

Tarrant County College

Highschool - undefined

Mansfield Summit Highschool

Server

Del Frisco's Double Eagle
2024 - 2026

Server

Pappadeaux Seafood Kitchen
2021 - 2024

Master of Science - Psychology

University of North Texas

Bachelor of Science (B.S.) - Psychology

University of North Texas

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