Perla Herrera

Delivers an exceptional, high-end dining experience by providing attentive, personalized service and demonstrating expert knowledge of menu items, wine pairings, and proper service etiquette.

• Greet guests with enthusiasm and a high-energy attitude
• Take food and drink orders quickly and accurately in a fast-paced setting
• Deliver food and beverages while maintaining a fun and engaging vibe
• Interact with guests (celebrations, games, birthdays, themed experiences)
• Promote specials, drinks, and add-ons to enhance the experience
• Handle large groups and parties efficiently
• Keep tables and service areas clean and organized
• Process payments quickly and accurately

• Delivered exceptional customer service in high-pressure dining environment
• Collaborated with kitchen staff to ensure timely and accurate food delivery
• Managed multiple tables, prioritizing guest needs and maintaining satisfaction
• Assisted in training new team members on menu knowledge and service standards