Kierra Vigenser
Phoenix,AZ
Summary
One of my biggest achievements was being recognized by a Forbes secret shopper for outstanding service. Their review specifically mentioned that I stood out the most due to my attention to detail, professionalism, and genuine hospitality. This recognition meant a lot because it reflected the level of service I consistently aim to provide.
Overview
4
4
years of professional experience
1
1
Certification
Work History
In Room Dining Server
The Global Ambassador Hotel
Scottsdale, AZ
11.2023 - Current
Provided five-star in-room dining service to guests, delivering meals with professionalism, accuracy, and exceptional attention to detail. Ensured a seamless, high end guest experience through prompt service, polished presentation, and personalized hospitality.
Cashier/Server/Customer Service
Nick the Greek
Phoenix, AZ
12.2022 - Current
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily. Ensured proper presentation and preparation of food products and beverages in an appealing way.
Server/Assistant Manager
Trapp Haus BBQ
Phoenix, AZ
01.2022 - 03.2024
- Supported daily restaurant operations, supervised staff, and ensured high-quality service in a fast-paced BBQ dining environment. Helped maintain smooth workflows, strong team performance, and excellent guest satisfaction.
Education
High School Diploma - Online School
Student Choice
Phoenix, AZ06.2023
Skills
- Exceptional attention to detail and commitment to five-star service standards
- Professional, polished presentation and refined communication skills
- Strong ability to anticipate guest needs and deliver personalized experiences
- Discreet and trustworthy when handling VIP guests and confidential requests
- Calm and composed under pressure, with strong problem-solving abilities
- Culturally aware and emotionally intelligent when interacting with diverse guests
- Excellent time management and multitasking in fast-paced environments
- Team-oriented mindset with clear, effective communication across departments
- Knowledge of upscale dining etiquette, menu descriptions, and service protocols
- Consistently delivers warm, genuine hospitality while maintaining luxury brand expectations
Certification
- Driver's License
- November 2020 to Present
Languages
English - Expert
Timeline
In Room Dining Server
The Global Ambassador Hotel
11.2023 - Current
Cashier/Server/Customer Service
Nick the Greek
12.2022 - Current
Server/Assistant Manager
Trapp Haus BBQ
01.2022 - 03.2024
High School Diploma - Online School
Student Choice