Abigail Veal

• As a server at Lazlo's Brewery & Grill, I delivered exceptional guest experiences in a fast-paced, high-volume restaurant by providing attentive, personalized service from greeting guests to processing payments. I consistently upsold menu items, specialty drinks, and desserts while making knowledgeable food and beverage recommendations to enhance the dining experience and increase sales. I efficiently managed multiple tables, ensured accuracy with orders, and maintained strong communication with the kitchen and bar to provide seamless service. In addition to my serving responsibilities, I trained and mentored new team members, demonstrated leadership by supporting shift operations, and successfully managed large private dining events, ensuring every guest received professional, efficient, and memorable service.

While I do see that you would like someone with at least 5 years of experience I would love to work for you and show you guys what I can do if I'm given the opportunity.

• At Jimmy Changas, I welcomed guests with a friendly greeting, managed the waitlist, quoted accurate wait times, and coordinated seating to balance server sections while keeping the lobby tidy and stocked with menus. I answered phones, and communicated special requests or large parties to the team. After transferring to serving at 18, I learned the menu in detail, greeted tables promptly, took and entered orders accurately, ran food and drinks, and checked back for quality. I handled payments, made change, upsold specials and desserts, managed multiple tables on a schedule, and resolved guest concerns professionally while keeping side work and closing duties completed.