Janelle Yankey
Norfolk,VA
Summary
Dynamic architecture/construction engineering student with a strong desire to excel. Over 3 years of experience, demonstrating exceptional multitasking and organizational skills. Known for creativity, ambition, and a meticulous eye for detail, A well-rounded and dependable candidate, adept at managing multiple priorities with a consistently positive attitude. Open to taking on additional responsibilities to achieve team goals.
Overview
3
3
years of professional experience
Work History
Virtual Client Support and Data Entry Specialist
Oasis of Hope CDC
07.2024 - Current
- Access client files via a secured SharePoint folder or Microsoft Office servers.
- Maintain confidentiality and ensure documents received by clients are complete according to HUD guidelines.
- Provide customer service for first-time Homebuyers, Rental assistance, Foreclosure Prevention workshops, and one-on-one housing counseling appointments requested.
- Resolve client issues efficiently and escalate complex cases to the appropriate team members for further assistance.
- Collaborate with remote team members and departments to ensure seamless communication and customer satisfaction.
Field Engineer/Estimating Intern
Kiewit
05.2024 - 08.2024
- Takeoff and estimate a distinct scope of work
- Review and organize technical documentation.
- Collaborate with project managers and subcontractors.
- Support field engineers with on-site tasks and progress monitoring.
Real Estate Admin Intern
Love Property Management
01.2023 - 05.2024
- Assisted with administrative tasks such as data entry, filing, and document organization
- Created and maintained property listings on various platforms
- Provided support to real estate agents or property managers as needed
- Assisted with marketing efforts such as creating flyers, brochures, and advertisements
- Learned about real estate laws, regulations, and industry best practices through training sessions and shadowing experienced professionals.
Career Services Concierge
Norfolk State University
11.2021 - 04.2024
- Assist students with all aspects of career planning, from identifying skills, interests, and workplace values to sharpening their interviewing skills and resume and cover letter development
- Promoted employment opportunities through online postings, onsite employer visits, career fairs, and other effective resources
- Provide support in coordinating career-focused events on campus.
Field Engineer
Whiting-Turner Contracting Company
06.2023 - 08.2023
- Created detailed reports on engineering activities and findings
- Developed and maintained relationships with suppliers to facilitate the quality and timely delivery of materials
- Designed and implemented quality control processes to facilitate customer satisfaction
- Developed high-quality engineering designs and plans to meet industry standards
- Performed complex calculations to analyze and optimize engineering processes.
Education
Bachelor of Science - Construction Management Engineering Technology
Norfolk State University
12.2025
Associate of Applied Science - Architectural Engineering Technology
Norfolk State University
05.2024
Skills
- Microsoft Office
- Revit
- Bluebeam
- GIS Systems
- AutoCAD
- Project Management
Accomplishments
- Academic Honors: April 22, 2022
- Dean's List: May 1, 2023
- Academic Honors: May 1, 2023
Timeline
Virtual Client Support and Data Entry Specialist
Oasis of Hope CDC
07.2024 - Current
Field Engineer/Estimating Intern
Kiewit
05.2024 - 08.2024
Field Engineer
Whiting-Turner Contracting Company
06.2023 - 08.2023
Real Estate Admin Intern
Love Property Management
01.2023 - 05.2024
Career Services Concierge
Norfolk State University
11.2021 - 04.2024
Bachelor of Science - Construction Management Engineering Technology
Norfolk State University
Associate of Applied Science - Architectural Engineering Technology
Norfolk State University
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