Janelle Yount
Grants Pass,OR
Overview
11
11
years of professional experience
Work History
Store Manager
GNC
01.2024 - 09.2025
- Oversaw daily store operations, ensuring compliance with company policies.
- Delivered exceptional customer service, effectively resolving inquiries from customers.
- Trained staff on product knowledge and customer service techniques to enhance performance.
- Implemented promotional strategies to increase product visibility and drive sales.
- Managed inventory and conducted stock evaluations to maintain optimal levels.
- Maintained cleanliness and organized merchandise displays for appealing presentation.
Residential Property Manager
Banner Realestate
03.2019 - 01.2025
- Addressed tenant inquiries promptly, enhancing overall relations and satisfaction.
- Scheduled repairs efficiently by coordinating maintenance requests from tenants.
- Conducted thorough property inspections to verify compliance with established standards.
- Maintained accurate financial records of rental payments and expenses.
- Executed marketing strategies that effectively attracted new tenants to properties.
- Collaborated with vendors to ensure quality landscaping and maintenance services.
- Ensured vacant units met safety standards prior to leasing through detailed inspections.
- Responded professionally to tenant repair requests, ensuring prompt resolutions.
Licensed Massage Therapist
The Treatement Center
02.2016 - 04.2019
- Provided therapeutic massage services to enhance client relaxation and well-being.
- Assessed client needs and developed personalized treatment plans for optimal care.
- Utilized various massage techniques including Swedish, deep tissue, and sports therapy.
- Collaborated with healthcare professionals to coordinate comprehensive client care plans.
- Managed scheduling and client records efficiently to streamline office operations.
- Maintained a clean and organized treatment space to ensure a safe environment.
- Educated clients on self-care practices to support their overall wellness journey.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to provide comprehensive care for clients.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
- Utilized hot stone therapy and hydrotherapy techniques as part of treatment plans to enhance relaxation and pain relief.
- Managed scheduling and client appointments using online booking software, ensuring efficient workflow and client satisfaction.
- Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
Mental Health Office Assistant Manager
Mercy Mental Helath
11.2015 - 07.2018
- Conducted initial phone screenings for new referrals to identify immediate needs.
- Scheduled appointments and coordinated follow-up calls to ensure client attendance.
- Engaged in collaborative team meetings to discuss treatment plans and assessments.
- Handled billing procedures, including insurance verification and payment collections.
- Maintained patient confidentiality while managing sensitive records and files.
- Fostered empathetic interactions through professional client greetings and assistance.
- Implemented evidence-based mental health interventions to support client recovery.
- Ensured smooth office operations by addressing emerging issues promptly.
bartender/server
KC's Bar & Grill
09.2014 - 08.2016
- Maintained cleanliness and organization of bar area throughout each shift.
- Prepared and served beverages in high-volume restaurant environment.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Monitored guests' alcohol consumption to prevent over-intoxication and underage drinking.
- Recommended food and drink pairings to enhance guest experience based on preferences.
- Assisted with inventory management and restocked supplies as needed.
- Balanced daily registers and generated sales reports for management oversight.
- Ensured sanitation of glassware, utensils, equipment, and bar area.
Education
Master of Science - Holistic Medicine
Loma Linda University
Ash Hill, CA06-2021
Bachelor of Science - Nutrtion
GCU
Arizona07-2018
Skills
- Inventory management
- Staff training and development
- Customer service excellence
- Merchandising strategies
- Sales promotions planning
- Tenant relations management
- Maintenance coordination
- Event organization
- Property marketing strategies
- Loss prevention techniques
- Banking and safe deposits management
- Leading team meetings
- Team leadership and coaching
- Conflict resolution skills
- Effective communication skills
- Program administration expertise
- Financial operations oversight
- Supply chain ordering
- Employee scheduling and management
- Retail sales strategies
- Budget development and administration
- POS system proficiency
- Customer service management strategies
- Staff management practices
- Accurate cash handling techniques
Affiliations
I love to stay active and focused, I run every morning and look forward to the gym to decompress. I also love to read and write poetry . Reading self help books and books on the human anatomy is my favorite Im reading "Brains explained " now
Education and Training
other,other
Timeline
Store Manager
GNC
01.2024 - 09.2025
Residential Property Manager
Banner Realestate
03.2019 - 01.2025
Licensed Massage Therapist
The Treatement Center
02.2016 - 04.2019
Mental Health Office Assistant Manager
Mercy Mental Helath
11.2015 - 07.2018
bartender/server
KC's Bar & Grill
09.2014 - 08.2016
Master of Science - Holistic Medicine
Loma Linda University
Bachelor of Science - Nutrtion
GCU