Janelle Marchand
Jupiter,FL
Summary
Licensed Esthetician LIC# FB9800291 12/5/2023
Experience includes skin care facials, lash lift and tint, brow lamination, waxing, microneedling, dermaplaning, extractions and microdermabrasion. Hardworking and passionate with strong organizational skills. Professional on phone customer booking, office management, and understanding client needs. Proficient at time management and customer care.
Trained on FDA approved microneedling Exceed system by Candela. Disciplined and informed on Florida law for Facial Specialist and in safety, sterilization and sanitation. Product educated on Image Skincare and Skin Scripts.
Overview
25
25
years of professional experience
Work History
Esthetician
Laser And Beauty Institute
10.2023 - 12.2023
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Educated patients on treatment options.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Welcomed clients arriving for appointments.
- Provided clients with knowledge of all cosmetic services being provided.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Attended skincare shows, classes and seminars to stay up-to-date on latest trends.
Realtor
Platinum Properties Real Estate
01.2010 - 08.2015
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Marketing Manager
TechDevice Corporation
08.2003 - 06.2007
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Enhanced company reputation through successful public relations initiatives and positive media coverage.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Sales Associate
Cahners Publishing
01.1999 - 07.2003
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Bachelor of Arts - Communications
University of Massachusetts Amherst
Amherst, MAFacial Specialist -
Laser And Beauty Institute
Jupiter, FL12.2023
Skills
- Skincare Services
- Customer Consultations
- Care Regimen Design
- Marketing and Promotions
- Social Media Platforms
- Canva (Software)
- New Hire Training
- Time Management
- Welcoming Clients
- Personalizing Experiences
Timeline
Esthetician
Laser And Beauty Institute
10.2023 - 12.2023
Realtor
Platinum Properties Real Estate
01.2010 - 08.2015
Marketing Manager
TechDevice Corporation
08.2003 - 06.2007
Sales Associate
Cahners Publishing
01.1999 - 07.2003
Bachelor of Arts - Communications
University of Massachusetts Amherst
Facial Specialist -
Laser And Beauty Institute
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