Janelly Torres
DeLand,FL
Summary
Dedicated and versatile professional with over 3 years of experience in retail sales, customer service, and front desk operations. Proven ability to create positive customer experiences, manage high-volume environments, and support office functions with professionalism and efficiency. Skilled in handling multi-line phone systems, scheduling, POS systems, inventory management, and resolving customer inquiries with a friendly, solution-focused approach. Adept at multitasking, maintaining a polished front-facing presence, and contributing to team success in both retail and office settings.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Michael Kors Outlet
Daytona Beach, Florida
08.2021 - Current
- Developed and implemented sales strategies to increase customer base.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Assist customers and handle complex sales or complaints.
- Meet or exceed sales targets.
- Open and close the store.
- Handle cash management and register reconciliation.
- Ensure staff follow company policies and procedures.
Administrative Assistant
The House Next Door
Deltona, Florida
11.2020 - 08.2021
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Organize and schedule meetings or appointments.
- Schedule meetings and maintain calendars for executives or teams.
Assistant Daycare Teacher
The Little House Next Door
DeLand, Florida
03.2018 - 11.2020
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Helped maintain a clean classroom environment by doing regular cleaning duties such as sweeping floors and wiping down surfaces.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Manage client billing.
- Register clients.
Daycare Teacher
Little Scholars Academy
DeLand
06.2016 - 05.2017
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Manage client billing.
- Register clients.
Education
High School Diploma -
Pine Ridge High School
Deltona, FL01-2014
Skills
- Sales strategy
- Customer service
- Cash management
- Sales reporting
- Billing and processing
Languages
Spanish
Professional
Timeline
Sales Supervisor
Michael Kors Outlet
08.2021 - Current
Administrative Assistant
The House Next Door
11.2020 - 08.2021
Assistant Daycare Teacher
The Little House Next Door
03.2018 - 11.2020
Daycare Teacher
Little Scholars Academy
06.2016 - 05.2017
High School Diploma -
Pine Ridge High School