Summary
Work History
Education
Timeline
pwb

JaneMary Quinones

Erie,PA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Home Health Aide

Voices For Independence
1432 Wilkins Rd Erie, PA 16505
08 2018 - 07 2025
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Provided transportation and appointments management.
  • Scheduled and coordinated medical appointments.

Customer Service Representative

Disabled Veterans Solutions
2323 West 38th Street Erie, PA 16506
10 2019 - 01 2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Assistant Manager

Rose Beauty
2240 Broad St Erie, PA 16503
11 2011 - 01 2015
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Diploma - GED

Gecac
06.2009

Cosmetology License - Cosmetology

Toni & Guy
06.2011

Timeline

Home Health Aide

Voices For Independence
08 2018 - 07 2025

Customer Service Representative

Disabled Veterans Solutions
10 2019 - 01 2024

Assistant Manager

Rose Beauty
11 2011 - 01 2015

Diploma - GED

Gecac

Cosmetology License - Cosmetology

Toni & Guy

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JaneMary Quinones