Daniel Phillips

· Drove excellence through consistently increasing conversion by modernizing the sales approach for the dynamic events that occurs in the Las Vegas Market.

· Partnered with Store Manager and proactively created plans for all impactful events to the business including conventions and holidays. Communication of all inventory needs in preparation for successes.

· Assisted in the completion of weekly business recaps and provided feedback on overall business including people, product and promotions.

· Generated 10% through client engagement and planning in store activations to create and develop new client relationships.

· Oversees in-store operations including managing offsite location. Created a detailed calendar to provide an outline on all incoming/outgoing shipment.

· Assisted in the training and development of employees to continue their growth within the company. Provided monthly touch bases and constructive coaching.

· Successfully developed two associates into leadership roles through strategic succession planning by creating specialized training programs.

· Exceeded sales goals and objectives 12 months in a row

· Open and close procedures, as well as perform team development, merchandising and operations

· Oversee productivity and performance of 10 personnel with profit/loss accountability, all of which resulting in highly profitable, efficient and smooth flowing retail management operations

· Bottom-line retail store management responsibility encompassing all aspects of operations with $1.2 million in annual revenues

· Performed 'hands-on' management of up to 12 personnel including all visual merchandising, hiring, training, scheduling, supervising and discharging of personnel

· Assisted with companywide store openings within corporate brands

· Recognized for results driven success through conversion, volume, and credit cards administration

• Planned and directed staffing, and instructed staff on handling difficult and complicated sales, increasing overall operational profitability
• Provided high-level customer service through responding to customer inquiries and complaints while implementing viable solutions
• Monitored sales activities to ensure customers receive high-level service and quality goods

• Hired, trained, and evaluated personnel in sales, and assigned employees to specific accountabilities