Janessa Concepcion
Meriden,CT
Summary
Dedicated housekeeper with proven skills in cleaning, sanitation, and customer interaction. Committed to maintaining high standards of cleanliness while ensuring patient and staff satisfaction.
Overview
2
2
years of professional experience
Work History
Environmental Services Housekeeper
Midstate
Meriden, CT
12.2025 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor buffers and vacuums, to ensure optimal performance.
- Followed safety protocols for handling hazardous materials and ensuring a safe environment.
- Assisted in training new staff on cleaning procedures and proper use of equipment.
- Collaborated with team members to enhance overall efficiency in housekeeping operations.
- Reported maintenance issues promptly to ensure timely resolution and safety compliance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Conducted routine inspections to identify areas needing attention or improvement in cleanliness.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Sales Associate
Five Below
Meriden, CT
06.2025 - 08.2025
- Assisted customers in product selection, enhancing their shopping experience.
- Maintained clean and organized sales floor to drive product visibility.
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Strongly communicate with customers
Crew Member
Dunkin Dounts
Meriden, CT
02.2024 - 03.2025
- Operated point-of-sale system to process customer orders efficiently.
- Prepared and served beverages and food items according to established quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Collaborated with team members to ensure timely service during peak hours.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Francis T Maloney Higshcool
Meriden, CT06.2025
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
- Customer service
- Customer satisfaction
- Patience and composure
- Reliability and punctuality
- Cash management
- Customer focus
Timeline
Environmental Services Housekeeper
Midstate
12.2025 - Current
Sales Associate
Five Below
06.2025 - 08.2025
Crew Member
Dunkin Dounts
02.2024 - 03.2025
High School Diploma -
Francis T Maloney Higshcool