Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janessa Crawford

Lorain,OH

Summary

Dedicated professional with a strong background in personalized customer service, organization, and client relationship management. Skilled in maintaining high standards of cleanliness and efficiency while delivering tailored solutions to meet individual needs. Adept at enhancing customer satisfaction through attentive service and strategic recommendations, contributing to increased retention and business growth. Passionate about creating exceptional experiences in dynamic, fast-paced environments.

Overview

3
3
years of professional experience

Work History

Esthetician/Receptionist

The Kneaded Touch
07.2024 - Current
  • Developed customized facial treatments to meet clients' specific needs.
  • Updated customer records and maintained accurate client information.
  • Handled cash transactions and maintained sales and payments records.
  • Greeted customers professionally and provided friendly, knowledgeable assistance.
  • Assisted with laundry duties to ensure a clean and professional environment.

To Go Specialist

Olive Garden
12.2021 - 06.2024
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Education

Associate of Applied Science - Nursing

Lorain County Community College
Elyria, OH
11-2027

Certificate - Phlebotomy

Phlebotomy Training Specialists
Independence, OH
03-2025

Certificate - Esthetics

Lorain County Joint Vocational School
Oberlin, OH
04-2024

High School Diploma -

Clearview High School
Lorain, OH
05-2023

Skills

  • Sanitation and sterilization
  • Verbal and written communication
  • Attention to detail
  • Relationship building and management
  • Effective Organization
  • Problem-solving aptitude

Timeline

Esthetician/Receptionist

The Kneaded Touch
07.2024 - Current

To Go Specialist

Olive Garden
12.2021 - 06.2024

Associate of Applied Science - Nursing

Lorain County Community College

Certificate - Phlebotomy

Phlebotomy Training Specialists

Certificate - Esthetics

Lorain County Joint Vocational School

High School Diploma -

Clearview High School

Similar Profiles

CREATE PROFILE
Janessa Crawford