Emily Nelson
St. George,UT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Dedicated esthetician and office manager with expertise in appointment scheduling, sanitation standards, and time management. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Esthetician/Receptionist
BodyFix Medical
St. George, Utah
10.2024 - Current
- Set up patient rooms and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Performed laser hair removal, laser skin resurfacing, wrinkle reduction, vein treatments and photo-rejuvenation procedures.
- Greeted patients and visitors with professionalism and warmth.
- Managed appointment scheduling using electronic health record systems.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Office Manager/Retail Sales Associate
Al's Sporting Goods
Logan/St. George, UT
11.2020 - Current
- Managed daily office operations and maintained an organized workspace.
- Assisted in training new employees on office policies and procedures.
- Assisted in recruiting, onboarding and training new employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Set new employees up in ADP and Humanity.
- Counted the safe daily to make sure it was balanced.
Education
Beauty School -
Taylor Andrews
St. George, UT01-2024
Skills
- Appointment scheduling
- Sanitation standards
- Time management
- Payment processing
- Radiofrequency skin tightening
- Professional demeanor
- Employee onboarding
- Mail handling
- Office management
- Meeting planning
Certification
- CPR Certified
- Master Esthetician
Timeline
Esthetician/Receptionist
BodyFix Medical
10.2024 - Current
Office Manager/Retail Sales Associate
Al's Sporting Goods
11.2020 - Current
Beauty School -
Taylor Andrews