Janessa Mata
Carson City,NV
Summary
Proactive and collaborative, I excel in fast-paced environments, as demonstrated during my tenure at Baskin Robbins. Leveraging strong multitasking abilities and a positive attitude, I significantly enhanced customer satisfaction. My experience at Craft Fair At Carson High School further honed my interpersonal and relationship-building skills, ensuring smooth event execution.
Overview
3
3
years of professional experience
Work History
Volunteer
Craft Fair At Carson High School
12.2021 - 12.2024
- Assisted with setting up and unloading cars of craft fair vendors.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running event by helping with setting up and directing people where to find there set up spots.
- Used strong interpersonal communication skills to convey information to others.
Baskin Robbins Crew Member
Baskin Robbins Ice Cream
01.2023 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Carson High School
Carson City, NV06-2025
Skills
- Positive Attitude
- Teamwork and Collaboration
- Relationship Building
- Self Motivation
- Bilingual (English/Spanish)
Timeline
Baskin Robbins Crew Member
Baskin Robbins Ice Cream
01.2023 - 07.2024
Volunteer
Craft Fair At Carson High School
12.2021 - 12.2024
High School Diploma -
Carson High School
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