JANESSA YANN
Clinton,MS
Summary
Hard-working and passionate Enterprise Informatics Analyst with 9+ years of experience in the Information Technology field and 7+ years of experience in the Healthcare field. Very detail-oriented with great communication and problem-solving skills. Able to adapt well to any environment and can work well independently or in a team setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ENTERPRISE INFORMATICS ANALYST
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
11.2021 - 05.2024
- Utilized Qlik, SSRS, and Epic Cogito tools to build reports and data visualizations to support clinical, education, and research data analytic needs.
- Built custom and complex SQL code to provide data extracts to hospital stakeholders.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Subject matter expert for Epic reporting PB and PB Claims, HB and HB Claims, and Willow Inpatient.
INTERFACE ENGINEER
NET HEALTH
05.2017 - 06.2021
- Utilized MD Link, Mirth, and Jython to implement and support HL7 interfaces.
- Managed several interface implementation projects simultaneously.
- Used SQL to query data to identify and resolve interface related application issues.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
USER SUPPORT TECHNICIAN
GENESCO
05.2015 - 05.2017
- Managed help desk tickets with exceptional attention to detail, ensuring resolution within established timeframes.
- Provided exceptional customer service through empathetic listening and clear communication, resulting in increased client satisfaction rates.
- Boosted company productivity by providing timely IT support and training to employees.
- Collaborated with cross-functional teams to resolve complex technical problems impacting business operations.
Education
Bachelor of Science - Information Technology
STRAYER UNIVERSITY
09.2021
Skills
- Data Analytics
- SQL and Databases
- QlikView development
- Healthcare Informatics
- Project Management
- HL7 interfaces
- Team Collaboration and Leadership
- Documentation And Reporting
- Research
- SSIS and SSRS
- Epic (all applications)
Projects
- SlicerDicer: Created a comprehensive 20-page SlicerDicer User Guide to train end users on how to use SlicerDicer. Also validated and modified several SlicerDicer data models, including Encounters, Lab Tests, Medication Billing Transactions.
- OmniCell Qlik App: Created a robust Qlik application for OmniCell to provide pharmacy leadership with a one-stop destination for all OmniCell data analytics. This dashboard provided data on transactions, users, usage, and stock information to allow for better medication management decision making among stakeholders.
- Resuscitation Outcomes Qlik App: Collaborated with Pediatric and Adult hospital nursing leadership to create a comprehensive Qlik app to monitor Code 13 and Code Blue documentation to meet Joint Commission standards.
- Utilization of Tracheostomy Care Epic Dashboard: Collaborated with ENT leadership to create an all-encompassing Epic radar dashboard to decrease LOS for trach patients and improve patient care. Utilized custom SQL radar metrics, SlicerDicer components, custom Caboodle tables, and Cogito SQL Reporting Workbench reports to complete build.
Certification
- CITI Program - Group 1.Biomedical Research Investigators and Key Personnel
- Udemy - The Complete QlikView BootCamp
- Epic - Cogito
- Epic - Clarity Data Model
- Epic - Caboodle Data Model
- Epic - Revenue Data Model
- Epic - SlicerDicer Custom Build Badge
- Epic - Cogito Tools Administration
- Epic - Cogito SQL Badge
- Epic - Data Courier Mover Badge
- Epic - Radar SQL Metrics Badge
- Epic - Cogito Curriculum
Timeline
ENTERPRISE INFORMATICS ANALYST
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
11.2021 - 05.2024
INTERFACE ENGINEER
NET HEALTH
05.2017 - 06.2021
USER SUPPORT TECHNICIAN
GENESCO
05.2015 - 05.2017
Bachelor of Science - Information Technology
STRAYER UNIVERSITY