Janet Aguilar
Chicago,IL
Summary
Compassionate caregiver with extensive experience at Forever Life Care, excelling in elderly care and meal preparation. Proven ability to enhance patient comfort and dignity through respectful communication and problem-solving skills. Committed to promoting independence and quality of life, ensuring optimal health outcomes for clients through attentive and personalized care.
Overview
2021
2021
years of professional experience
Work History
Caregiver
Forever Life Care
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Server
Hilton
Northbrook, IL
08.2018 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Restaurant Hostess
Hilton
Northbrook, IL
08.2018 - 06.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
Associate Science - Science
City Colleges of Chicago
Chicago, ILHigh School Diploma -
Farragut Career Academy
Chicago, IL06.2010
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Basic housekeeping
- Strong ethics
- Meal preparation
- Compassionate care
- Verbal and written communication skills
Languages
Spanish
Native or Bilingual
Timeline
Server
Hilton
08.2018 - 06.2020
Restaurant Hostess
Hilton
08.2018 - 06.2020
Caregiver
Forever Life Care
Associate Science - Science
City Colleges of Chicago
High School Diploma -
Farragut Career Academy