Janet Aleman

Business Owner in professional house cleaning and organization services.

• Collaborated with other production workers to achieve smooth running of production line.
• Boxed, labeled, and transported items to support assembly operations.
• Followed instructions to make products in line with customer specifications.
• Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
• Assisted quality assurance by inspecting items and removing defective parts.

• Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
• Assisted customers with Spanish-language inquiries in a timely and professional manner.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Provided language translation services for customer service inquiries.
• Utilized spanish proficiency to build relationships with spanish-speaking customers.
• Communicated with management when customer issues escalated and worked to find resolutions.