janet bragg

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
• Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
• Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
• Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.

Teach and train the associates and dealt with customers issues at hand. Worked with other managers to make sure that the store ran well and was always presentable for the customers.

Zone manager I was over electronics, toys and the connection center made sure we were stocked and ready for the holidays business and that the right people were in the right place.

Moved to the grocery side to help cover and to make sure that all prime items were out for the holiday meals. Make plans for strategic stocking plans.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Ran the photo center along with the phone center it was a separate entity from the electronics department. We processed the film and printed the photos. I was in charge of the maintenance of the machine we had to clean it weekly and change the chemicals frequently.

The associate would activate the cell phones for the customers we had more ownership in this area.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.