Ja'net Chislom
Biloxi,Ms
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
Biloxi Public Schools
08.2023 - Current
- Set up necessary equipment for classroom
- Mentorship with students
- Track student attendance and work progress
- Reporting disruptive student behavior
- Lesson Planning
- Liaison between teacher and student pertaining to in class and homework assignments
- Managing a classroom of 30+ students
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Supported student physical, mental, and social development using classroom games and activities
- Completed daily reports, meal count sheets, and attendance logs
- Supervised recess, lunch and daily student intake and dismissal
- Worked with teachers to design lesson plans and coordinate activities for classes
- Monitored students during quizzes and tests
- Assisted in lessons, curriculum and homework planning
- Supported teacher in preparing individualized learning plans for underperforming students
- Graded assignments and reported individual progress to teacher
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth
AGM
LaQuinta Inn Hotel
07.2022 - 07.2023
- Ensure guest satisfaction
- Overall efficiency of the front office operations
- Responsible for guest services, night audit, Housekeeping, maintenance food/beverage and all other aspects of the hotel
- Understanding the concerns of our guests and responding in a timely manner
- Schedule planning and mandatory meetings on a regular basis
- Overseeing all day to day operations overseen by the General Manager.
- Applied effective time management techniques to meet tight deadlines
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Organized and detail-oriented with a strong work ethic
- Identified issues, analyzed information and provided solutions to problems
- Demonstrated strong organizational and time management skills while managing multiple projects
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong communication and organizational skills through working on group projects
Food Service Director III
Sodexo Magic JSU
02.2019 - 04.2020
- Developed strategies to improve food service levels for busy facility handling 2500+ meals each day
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
- Created and deployed successful strategies to boost dining hall performance, streamline food prep processes and reduce waste
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Worked with qualified chef to diversify menu with new offerings
- Maintained sound financial footing by overseeing department profit, loss and budgeting
- Planned operations to effectively cover needs while controlling costs and maximizing service
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Consulted with marketing to revise presentation and sales approaches
- Monitored and adjusted pricing, discounts and promotions to maximize profitability
- Oversaw food preparation and monitored safety protocols
- Motivated staff to perform at peak efficiency and quality
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Purchased food and cultivated strong vendor relationships
Cosmetic Manager, Beauty Sales Manager
Macy's
11.2017 - 01.2019
- Managed team of 30 associates in cosmetics department to achieve and maintain highest standards of customer service
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales
- Maintained accurate inventory and sales records for department
- Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel
- Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Defined clear targets and objectives and communicated to other team members
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Assisted in organizing and overseeing assignments to drive operational excellence
- Established team priorities, maintained schedules and monitored performance
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Set aggressive targets for employees to drive company success and strengthen motivation
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Identified and communicated customer needs to supply chain capacity and quality teams
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Achieved sales goals and service targets by cultivating and securing new customer relationships
Education
High School Diploma -
Woodstock High School
Woodstock, GA05.2009
Skills
- Guiding teams to achieve company’s goals and objectives and also, contributing to a more positive work environment
- Skills Development
- Lesson Plan Implementation
- Faculty Collaboration
- Behavior Modeling
- Behavior Management
- Special Education Support
- School policies and procedures
- Lesson Planning
- Learning support
- Vendor Management
- Staff Training
- Financial Administration
- Business Administration
- Workforce Management
- Schedule Management
- Payroll Administration
- Operations Support
- Customer Service
- Customer Relations
- Business Development
- Financial Management
- Business projections
- Employee Mentoring
- Human Resources
- Staffing requirements
- Staff Development
- Staff Management
- Staff Supervision
- Marketing
- Strategic Planning
Additional Information
- AWARDS , Employee of the Month- 2020 JSU Employee of the Month- 2018 MACY’S Most Products Sold Award - March, April, and June :2018 MACY’S
Timeline
Assistant Teacher
Biloxi Public Schools
08.2023 - Current
AGM
LaQuinta Inn Hotel
07.2022 - 07.2023
Food Service Director III
Sodexo Magic JSU
02.2019 - 04.2020
Cosmetic Manager, Beauty Sales Manager
Macy's
11.2017 - 01.2019
High School Diploma -
Woodstock High School