Dynamic Brand Ambassador with proven success at FabFitFun, enhancing brand visibility through impactful product demonstrations and strategic marketing collaboration. Skilled in customer engagement and relationship building, I fostered loyalty and increased positive referrals, leveraging exceptional communication and sales expertise to drive brand growth and community connection.
Hi, I’m
Janet Craig
Brand Ambassador/Personal & Celebrity Stylist
New Braunfels,TX
Summary
Overview
11
years of professional experience
Work History
The Divine DuchessSan Antonio, TX
Personal & Celebrity Stylist
01.2015 - Current
Job overview
- Collaborated with clients to determine styling preferences and enhance personal image.
- Executed haircuts, coloring, and styling services tailored to individual client needs.
- Maintained cleanliness and organization of styling stations and tools for optimal efficiency.
- Assisted in training junior stylists on techniques and customer service best practices.
- Provided product recommendations to clients based on current trends and individual hair types.
- Developed a loyal clientele through consistent quality service and personalized consultations.
- Monitored inventory levels of salon products to ensure availability for client services.
- Implemented new styling techniques to improve service offerings and client satisfaction rates.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
FabFitFunLos Angeles, CA
Brand Ambassador
01.2018 - Current
Job overview
- Engaged customers through product demonstrations, enhancing brand visibility and awareness.
- Collaborated with marketing team to execute promotional campaigns effectively across various platforms.
- Provided feedback on customer trends, contributing to product development and marketing strategies.
- Assisted in organizing and hosting events to promote products and strengthen community engagement.
- Developed strong relationships with customers, fostering loyalty and repeat business through personalized interactions.
- Evaluated competitor activities, offering insights that informed strategic positioning of brand initiatives.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Sundance Film Festival
Volunteer Coordinator
05.2019 - 11.2019
Job overview
- Collaborated with clients to determine styling preferences and enhance personal image.
- Executed haircuts, coloring, and styling services tailored to individual client needs.
- Maintained cleanliness and organization of styling stations and tools for optimal efficiency.
- Assisted in training junior stylists on techniques and customer service best practices.
- Provided product recommendations to clients based on current trends and individual hair types.
- Developed a loyal clientele through consistent quality service and personalized consultations.
- Monitored inventory levels of salon products to ensure availability for client services.
- Implemented new styling techniques to improve service offerings and client satisfaction rates.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
Education
The University of Texas At San AntonioSan Antonio, TX
Bachelor of Science from Business Management
05.1986
University Overview
Skills
Customer service
Effective communicator
Exceptional communication
Customer engagement
Adaptable personality
Team leadership qualities
Customer relationship building
Goal-oriented mindset
Relationship builder
Brand awareness
Branding
Sales expertise
Staff training
Product demonstration
Target audience identification
Sales and negotiation tactics
Relationship management
Conflict resolution techniques
Social media marketing
Data-driven decision making
Content creation proficiency
Project management experience
Marketing
Store promotions
Scheduling
Social media expertise
Excellent public speaking
Time management mastery
Social media management
Event management experience
Campaign management
Mind for marketing
Marketing plans
Business growth
Business administration
Inventory control
Lead generation
Account penetration
Photography
Effective networking
Public relations
Blogging
Adobe photoshop expertise
Communication skills
Product awareness
Strong interpersonal skills
Brand awareness development
Team player
Teamwork and collaboration
Sales and marketing
Time management
Problem-solving
Public speaking
Creative thinking
Attention to detail
Work Planning and Prioritization
Critical thinking
Merchandise sales
Flexible schedule
Relationship building
Persuasive selling
Marketing strategies
Influential and persuasive
Product education
Product recommendations
Decision-making
Product research
Community outreach
Accomplishments
Accomplishments
Past President, Alamo Area Professional Legal Assistants
Board Certified Paralegal, Texas Board of Legal Specialization
Timeline
Volunteer Coordinator
Sundance Film Festival
05.2019 - 11.2019
Brand Ambassador
FabFitFun
01.2018 - Current
Personal & Celebrity Stylist
The Divine Duchess
01.2015 - Current
The University of Texas At San Antonio
Bachelor of Science from Business Management