Janet Cruz
Anaheim,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
St. Jude Heritage
2020.09 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Retail
Vans
2017.06 - 2020.11
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Behavior Technician
Autism Learning Partners
2018.12 - 2019.12
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Food Service
Souplantation
2017.01 - 2017.05
- Monitored food service areas by checking holding temperatures and appearance.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Medical Assisting
Hope Builders
Santa Ana, CA08.2020
High School Diploma -
Savanna High School
Anaheim, CA05.2016
Skills
- Bilingual
- Adaptable
- Fast Learner
- Great Communication Skills
- Great Ability to Multi-Task
- Good Phone Etiquette
- Organized
- Good Critical Thinking
Languages
Spanish
English
Timeline
Certified Medical Assistant
St. Jude Heritage
2020.09 - Current
Behavior Technician
Autism Learning Partners
2018.12 - 2019.12
Retail
Vans
2017.06 - 2020.11
Food Service
Souplantation
2017.01 - 2017.05
Medical Assisting
Hope Builders
High School Diploma -
Savanna High School
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