Janet Cruz
Simi Valley,CA
Summary
Eager and highly motivated with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring good work ethic and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Facey Medical Group
Tarzana, CA
11.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provide compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Document vital signs and health history
- Assist physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduce wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Prepare and administered medications to alleviate patient symptoms.
Certified Medical Assistant
St. Jude Heritage Medical Group, Internal Medicine
09.2020 - 11.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Properly navigate through Epic (EMR) to pend medications, referrals, and lab orders.
- Provided a positive and engaging learning experience as a Medical Assistant Clinical Preceptor to ensure entry-level Medical Assistants are well supported and gain the knowledge and skills required.
- Worked with Care Connect Health Advocates to ensure ER/Hospital discharge patients have the adequate resources for home health care and/or home safety such as - walkers, wheelchairs, hospital beds, etc.
Retail
Vans
06.2017 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Behavior Technician
Autism Learning Partners
12.2018 - 12.2019
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Food Service
Souplantation
01.2017 - 05.2017
- Monitored food service areas by checking holding temperatures and appearance.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Medical Assisting
Hope Builders
Santa Ana, CA08.2020
High School Diploma -
Savanna High School
Anaheim, CA05.2016
Skills
● Great Ability to Multi-Task
● Compassionate
● HIPAA Compliance
● Epic Super User
● Adaptable
● Great Communication Skills
● Good Phone Etiquette
● Good Critical Thinking
● Time Management
● Customer Service
● MA Clinical Preceptor
- Bilingual
Timeline
Medical Assistant
Facey Medical Group
11.2024 - Current
Certified Medical Assistant
St. Jude Heritage Medical Group, Internal Medicine
09.2020 - 11.2024
Behavior Technician
Autism Learning Partners
12.2018 - 12.2019
Retail
Vans
06.2017 - 11.2020
Food Service
Souplantation
01.2017 - 05.2017
Medical Assisting
Hope Builders
High School Diploma -
Savanna High School
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