ZELL MORRIS
Cartersville,GA
Summary
Dedicated and focused individual who excels at prioritizing multiple task; dedicated and effective first responder with extensive training
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant
Northside Hospital
Canton, Ga
05.2023 - Current
- Confirmed, and modified patient appointments using electronic health record (EHR) systems Maintained patient records and ensured confidentiality in compliance with HIPAA regulations.
- Communicated effectively with medical staff, patients, and insurance providers.
- Handled incoming and outgoing correspondence, faxes, and medical documentation Provided administrative support for physicians, nurses, and other healthcare professionals.
- Give injections or vaccinations, change wound dressings, and remove sutures.
- Guide patients to exam rooms, gather medical histories, and explain procedures..
- Measure blood pressure, heart rate, temperature, and weight.
Auto Finance Specialist
CarMax
Kennesaw, Georgia
06.2020 - 05.2023
- Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
- Assisted customers with billing questions, loan payoff requests, and account maintenance.
- Handled high-volume inbound and outbound calls while maintaining a positive, solutions-oriented attitude.
- Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
- Educated customers on financing terms, payment options, and online account tools
- Worked with cross-functional teams to achieve goals.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
Medical Assistant
Harbin Clinic
Cartersville, Georgia
07.2014 - 08.2020
- Provided pre-operative and post-operative care instructions to patients and caregivers..
- Handling billing, bookkeeping, and processing insurance forms.
- Ordering and restocking medical and office supplies.
- Interviewing patients to record their medical history and current symptoms.
- Giving injections or administering medications as directed by a physician
Education
Bachelor of Science -
Georgia Highlands College
Rome, GA 08.2023 - Current
High School Diploma -
Cass High
Old Grassdale Rd Cartersville Ga 3012005-2011
Skills
- Has the ability to handle multiple task at once
- Ability to work independently and as part of a team
- Excellent phone, speaking and communication skills
- Date collection and entry
- Ability to maintain a positive attitude and provide great customer service under stressful situations
- Ability to use and manage time efficiently
- ability to adapt quickly to change
Timeline
Bachelor of Science -
Georgia Highlands College
08.2023 - Current
Medical Assistant
Northside Hospital
05.2023 - Current
Auto Finance Specialist
CarMax
06.2020 - 05.2023
Medical Assistant
Harbin Clinic
07.2014 - 08.2020
High School Diploma -
Cass High