Janet Dok
Consumer Direct Care Network
Seattle,WA
9
years of professional experience
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Work History
Home Care Aide
4 Years 1 Month- Assisted clients with daily living activities, promoting independence and comfort.
- Monitored client health and well-being, reporting changes to supervisors promptly.
- Administered medications as prescribed, ensuring adherence to care plans.
- Maintained a clean and safe environment for clients, following hygiene protocols.
- Documented care provided in daily logs, ensuring accurate record-keeping procedures.
- Transported clients to doctor appointments or other errands as needed.
- Assisted clients with meal preparation and feeding.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Front Desk Receptionist/Payroll Administrator
6 Years 2 Months- Greeted clients and directed visitors, maintaining professional front desk presence.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained the office calendar efficiently.
- Processed client documents and maintained organized filing systems.
- Provided administrative support to accountants during busy tax seasons.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed client communications regarding sensitive tax information and deadlines.
- Prepared tax documents accurately for individual and business clients.
- Processed wage garnishments, child support orders, and other involuntary deductions accurately.
- Managed direct deposit setup and adjustments for all employees.
- Updated payroll system to reflect changes in employee status, benefits, and job titles.
- Stayed up-to-date with current payroll tax requirements and labor laws.
- Maintained accurate records of employee timecards, payroll information.
Skills
Customer service
Communication skills
Problem solving
Team collaboration
Adaptability
Attention to detail
Phone etiquette
Time management
Organization skills
Multitasking
Timeline
Home Care Aide
Consumer Direct Care Network
08.2022 - 09.2026Read More
Front Desk Receptionist/Payroll Administrator
Arch Accounting & Tax Services PLLC
02.2018 - 04.2024Read More