Janet Dozier

Answer all incoming calls and route calls to various departments. Meet and greet customer, client and vendors. Collect down payments along with payments for tag and registrations. Update employee directory. Order supplies for the Sales department. Accept and sign for packages and certified deliveries. Responsible for steady flow of traffic in the lobby area. Maintain the lobby area is tidy including assisting customers with coffee. Assist the Service department with after hour pick-ups. Other clerical duties.

Answer all incoming calls for four campuses. Meet and greet associates, students, Faculty members and visitors. Dispatch all transmissions to the Security Officers in a timely manner. Provide excellent customer service to all customers and direct calls to proper departments. Data entry of all parking citations for the Altamonte Springs, Heathrow, Oviedo and Sanford/Lake Mary campus. Maintain lost and found reports, Produce photo identification for Faculty, staff members and students. Responsible for keys for restricted areas and maintain in /out log sign in sheets. Along, with clerical assignments from the Staff Manager of Safety and Security department.

Answer all incoming calls and transfer calls to various departments. Meet and greet customers, Sales teams and guests. Distribute all incoming mail and deliveries to specified areas. Maintain sales tags for test drives. Provide excellent customer service. Maintain a steady flow of traffic in the lobby area. Order office supplies for the Sales and Service departments. Provide snacks for customers. Other clerical duties for the Office manager.