Janet Ezell
Abbeville,GA
Summary
Experienced bookkeeping administrative assistant with strong QuickBooks, accounts receivable, and bank reconciliation skills. Known for accurate recordkeeping, organized filing systems, and dependable support for daily accounting operations.
Overview
16
16
years of professional experience
Work History
Bookkeeping Administrative Assistant
Gear & Axle Truck Parts
Macon, GA
02.2022 - Current
- Reconciled bookkeeping records in QuickBooks for gear and axle transactions, maintaining financial accuracy.
- Processed invoices and purchase orders for truck parts accounts, ensuring timely and accurate documentation.
- Entered customer payments and kept accounts receivable files current.
- Prepared daily deposit logs and cash receipt entries.
- Executed daily cash transactions including deposits, withdrawals, and transfers, ensuring accuracy of records in the general ledger.
- Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.
- Communicated with suppliers about missing paperwork and delivery details.
- Supported office operations with data entry and clerical tasks.
Bookkeeping Administrative Assistant/Insurance Agent
Choice Insurance
Warner Robins, Georgia
06.2016 - 05.2020
- Reconciled bank statements and matched transactions to general ledger entries.
- Processed insurance invoices and coded expenses for Choice Insurance bookkeeping records.
- Maintained accounts payable files and prepared vendor payment requests.
- Reviewed policy billing documents and updated premium payment records.
- Organized financial documents and supported audit-ready records for insurance operations.
- Communicated with agents, vendors, and clients regarding billing questions.
- Entered journal entries and corrected bookkeeping discrepancies in accounting systems.
- Performed daily cash transactions such as deposits, withdrawals, transfers, ensuring accuracy of all records maintained in the general ledger system.
- Verified accuracy of billing data and revised any errors prior to issuing invoices to customers.
- Reviewed documents related to employee benefits including health insurance, retirement plans and leave policies.
- Conducted intake interviews with patients to obtain demographic information and health insurance information.
- Assisted with the annual open enrollment process for health insurance plans.
- Assisted clients in completing applications for public health insurance programs such as Medicaid and CHIP.
- Provided guidance on health insurance coverage options available for different procedures or treatments.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Monitored changes in relevant legislation affecting Human Capital operations such as minimum wage laws or health insurance regulations.
- Coordinated benefits administration activities such as enrollments and terminations for health insurance plans.
- Managed benefit programs including health insurance, retirement plans and vacation policies.
- Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
Administrative Assistant
Barnwell & Collier Tax Service
Warner Robins, Georgia
03.2013 - 06.2016
- Managed client appointments and phone support for tax preparation office
- Communicated with clients regarding tax notices, filings, and supporting documents.
- Reviewed source documents for accuracy, completeness, and tax compliance requirements.
- Organized tax return files, source documents, and confidential client records
- Prepared client intake packets for tax return processing and review
- Reviewed documents for completeness before delivery to tax preparers
- Drafted office correspondence, letters, and follow-up notices for clients
- Processed billing, payments, and receipt records for tax service accounts
- Coordinated calendar schedules, deadlines, and meeting updates for staff
- Monitored IRS notices for updates and routed tax correspondence to appropriate preparers
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed confidential documents securely in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Reconciled financial records with tax schedules and workpapers.
Loan Officer
Title Credit Finance
Macon, GA
05.2010 - 10.2012
- Evaluated loan applications and verified borrower income, credit, and identity records.
- Advised customers on loan options, terms, and repayment requirements at Title Credit Finance.
- Explained financing conditions and guided borrowers through each step of the approval process.
- Reviewed credit reports and financial statements for lending eligibility and risk factors.
- Collected supporting documents and prepared complete loan files for underwriting review.
- Coordinated with underwriters, processors, and closers to move applications through settlement.
- Ensured compliance with lending policies, federal regulations, and company procedures.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Developed and maintained relationships with potential customers to increase loan business.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Prepared reports summarizing monthly collections activity, aging reports, denial trends.
Education
Associate of Applied Science - Accounting
Central Georgia Technical College
Macon, GA12-2015
Skills
- QuickBooks accounting
- Accounts receivable
- Accounts receivable management
- Accounts payable
- Accounts payable management
- General ledger
- General ledger maintenance
- GL reconciliation
- Bank reconciliation
- Invoice processing
- Payroll processing
- Financial recordkeeping
- Month-end documentation
- Reports reconciliation
- Microsoft Excel expertise
- Attention to detail
- Time management
- Problem solving
- Communication skills
- Client service
Timeline
Bookkeeping Administrative Assistant
Gear & Axle Truck Parts
02.2022 - Current
Bookkeeping Administrative Assistant/Insurance Agent
Choice Insurance
06.2016 - 05.2020
Administrative Assistant
Barnwell & Collier Tax Service
03.2013 - 06.2016
Loan Officer
Title Credit Finance
05.2010 - 10.2012
Associate of Applied Science - Accounting
Central Georgia Technical College