Highly motivated and trustworthy individual, great with
customer service. Learning skills needed quickly. To enhance
customer experiences by understanding customer desires,
and providing customized solutions to build loyalty.
Overview
38
38
years of professional experience
Work History
Monitoring Technician II
Emerson Climate Technologies
01.1999 - 05.2023
Board Department, Inspect, Clean, repaired and add parts to Precision Circuit Boards per Schematics
Panel Department, Installed Circuit Boards into HVAC/Refrigeration enclosure starters and wiring per schematics
Monitoring Department, monitored HVAC/Refrigeration starter and sensors in Grocery Stores, paying attention to details while completing assignments.
Stores from all over United States, Europe and Australia, per procedures, perform with use of computer software
Call Managers of 100+ Grocery Stores using excellent communication skills, both verbal and written with respect of issues with their refrigeration, walk-in units, compressors and/or HVAC to help solve all issues to prevent loss of product.
Calling and/or Emailing Technicians as needed of issues, so to correct problems with Refrigeration and/or HVAC.
Answer phones calls from Store Managers and Technicians in order to creating work orders and emailing other departments to solve all issues.
Used critical thinking to break down problems, evaluate solutions and make decisions
Self-motivated, with strong sense of personal responsibility
Skilled at working independently and collaboratively in team environment
Working extra overtime hours.
Demonstrated respect, friendliness and willingness to help wherever needed learning quickly and adapting to new situations, as well as training new employees.
Production Worker
ERB Safety
10.1998 - 12.1998
Grinding hard hats, wear protective wear to prevent injuries and filling in on Extruders as needed
Learned quickly to do job effectively
Maintained organized work area by cleaning and removing hazards
Inspected finished products for quality and adherence to customer specifications
Manufacturing Specialist
Siemens Manufacturing
09.1993 - 07.1998
Pulled parts for orders driving order picker, forklift, and scissor lift
Examined incoming materials and compared to documentation for accuracy and quality
Prepped pushbuttons for HVAC/Refrigeration Starters
Panel Assembler Department Custom built HVAC/Refrigeration Controllers per Schematics for all Customers
Organized work to meet demanding production goals
Drilling holes into sheet metal, then mounting components and wiring per diagram
Trouble shooting, as needed, using schematics and wiring diagram
Worked on Continuous Improvement Teams to improve work center and plant, finding correct tools/equipment to make jobs safer, more effect and less time consuming. Addressing supply problems and developed creative solutions to prevent delays
Collaborated with various departments such as engineering, management, procurement, sales, marketing, suppliers and quality assurance to provide technical support
Helped in Training new employees
Production Specialist
Sparton Electronics
01.1985 - 09.1993
Testing Precision Circuit Boards and inspecting using of Analog and Digital testing equipment, making sure parts are good and right polarity
Prep Department, Prep Parts to be installed into Precision Circuit Boards with some soldering skills
Material Handler for Carousel Department as well as testers
Making sure all bins are stocked, taking away all empty bins, and boxes
Moving finished product from testing and then transferring completed product to shipping area
Also taking places of employees as needed for breaks or are absent
Secondary Department
Inspecting precision circuit boards as product goes through wave solder
Installing surface mount parts to precision circuit boards soldering with skills of using 2 soldering irons.
Followed safety procedures and guidelines to maintain safe working environments
Volunteered for additional assignments during peak work periods to keep tasks on schedule
Training new employees as needed.
Education
High School Diploma -
Logan Senior High School
Logan WV
05.1982
Electrical HVAC Training - Electrical HVAC Training
Pickens Technical Institute
Jasper, GA
08.1996
Skills
Critical Thinking
Stocking and Replenishing
Assembly Instructions
Reading Graphs, Diagrams and Schematic
Soldering Skills
Hand Trucks, Order Picker and forklift
Safety Policies, Procedures with Maintaining Clean Work Areas
Continuous Improvement Teams
Taking Inventory
Customer Service for Monitoring HVAC and Refrigeration of Grocery Stores using time management skills, reading graphs to prevent loss of product
Trained with Telephone Doctor for Customer Service
Microsoft Outlook emails
INTERESTS:
Anything craft-related (DIY, wreath-making, crocheting, painting and staining)
Outdoor activities such as Yard work, hiking, camping, etc.
Sunday School Teacher, Vacation Bible School helper with crafting skills and anywhere else needed in my church.
Spending time with my teen son who is always challenging myself to learn to improve myself and my world.
Timeline
Monitoring Technician II
Emerson Climate Technologies
01.1999 - 05.2023
Production Worker
ERB Safety
10.1998 - 12.1998
Manufacturing Specialist
Siemens Manufacturing
09.1993 - 07.1998
Production Specialist
Sparton Electronics
01.1985 - 09.1993
High School Diploma -
Logan Senior High School
Electrical HVAC Training - Electrical HVAC Training
Pickens Technical Institute
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US Trade Compliance Manager at Copeland LP. (formerly known as Emerson Climate Technologies Inc)US Trade Compliance Manager at Copeland LP. (formerly known as Emerson Climate Technologies Inc)