Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Federer

Happy Valley

Summary

Dynamic professional with a proven track record at ESS, excelling in classroom assistance and behavior support. Adept at creating inclusive learning environments while delivering exceptional customer service. Recognized for building strong client relations and achieving high customer satisfaction, demonstrating adaptability and effective time management in diverse settings.

Overview

3
3
years of professional experience

Work History

Substitute/Paraeducator

ESS
11.2024 - Current
  • Provided support during classes, group lessons, and classroom activities.
  • Enhanced student support by providing one-on-one assistance in various subject areas.
  • Serve as a substitute paraeducator across elementary, middle, and high school levels.
  • Follow the daily schedule of absent paraeducators, providing academic and behavioral support to students.
  • Assist classroom teachers in maintaining a productive and inclusive learning environment.
  • Support students with diverse needs, including special education and English language learners.
  • Adapt quickly to different classroom settings and grade levels, maintaining consistency and structure.

Window cleaning owner

Shine in No Time
04.2024 - 09.2024
  • Learned how to provide great customer service by helping clients and meeting their needs.
  • Gained skills in professional window cleaning to ensure clean and shiny windows.
  • Made cold calls and visited apartments to sell our window cleaning services.
  • Built good relationships with customers, which led to repeat business and referrals.
  • Handled daily tasks like scheduling jobs, sending invoices, and promoting the business.
  • Achieved a 5-star review on our website, reflecting high customer satisfaction.

Retail Associate

Ross
02.2024 - 04.2024
  • Greeted customers and asked questions to assess needs.
  • Kept store shelves, racks and bins presentable with resets.
  • Checked returned product condition before processing refunds.
  • Removed dust and dirt from items, regularly cleaning store.
  • Processed cash and card transactions accurately and efficiently.
  • Maintained clean and organized sales floor to improve store appearance.
  • Improved individual performance by accepting direction and feedback.

Stylist Associate

Maurices
02.2024 - 04.2024
  • Maintained clean, organized, and visually appealing sales floor to enhance shopping experience for customers.
  • Located requested items from racks or storage areas.
  • Kept store shelves, racks and bins presentable with resets.
  • Checked returned product condition before processing refunds.
  • Confirmed prices and processed payments to complete sales.
  • Completed customer purchases and processed payments.

Secretary

RF Remodeling
06.2022 - 09.2023
  • Managed calendars, updated staff schedules and booked travel plans.
  • Developed positive customer relations with new clients and customers.
  • Reorganized filing systems for better efficiency and more streamlined processes.
  • Used scanner, printer and common office IT equipment.
  • Maintained advanced knowledge of Microsoft Office and common office software.
  • Kept office equipment stocked, operational and ready for use.

Education

College degree -

ProGenius Private Vocational School
Germany
07.2021

College degree -

Commercial School
Germany
07.2020

High School degree -

Adalbert-Stifter-Realschule
Germany
07.2019

Skills

  • Classroom assistance
  • Behavior support
  • Creating inclusive learning environments
  • Customer service
  • Sales and marketing
  • Problem solving
  • Client relations
  • Quality service
  • Customer satisfaction
  • Adaptability
  • Time management

Languages

  • English
  • German
  • Russian

Timeline

Substitute/Paraeducator

ESS
11.2024 - Current

Window cleaning owner

Shine in No Time
04.2024 - 09.2024

Retail Associate

Ross
02.2024 - 04.2024

Stylist Associate

Maurices
02.2024 - 04.2024

Secretary

RF Remodeling
06.2022 - 09.2023

College degree -

ProGenius Private Vocational School

College degree -

Commercial School

High School degree -

Adalbert-Stifter-Realschule

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