Janet Franklin
Matthews,NC
Summary
Dependable and hardworking professional with a strong work ethic and high standards. Results-oriented with a commitment to continuous learning and innovation. Proven ability to leverage analytical thinking and creativity to solve complex problems and deliver impactful solutions in dynamic environments.
Overview
9
9
years of professional experience
Work History
Retail Billing Coordinator
SAS Retail Services
Matthews, NC
05.2023 - Current
- Writing multi-million dollar budgets to secure the financial portion from the Executive Financial team for funding for Resets and Remodels of 262 existing Harris Teeter stores
- Working with the accounting and financial teams on Project Reports and securing Project numbers in relation to the funding of Equipment
- Writing Purchase Orders and billing for Equipment for all Harris Teeter Stores
- As many as 200 a day and several million dollars when doing it for Store Resets, Remodels, New Stores and projects
- Ordering the Equipment and shelving needed for Grocery, Dairy and Frozen Departments through Coupa
- Working with vendors on securing quotes and delivery of equipment - shelving, Check Lane Racks, Electrical work, Custom Fixtures
- Ordering the equipment needed for the reset that is not vendor provided
- Paying the invoices for all equipment, work and supplies needed for Resets, Remodels and New Stores
- Working with Plotters, Auto Cad, CMER Share, Excel, Outlook Express, PDF Files, Word daily
- Schedule and Update the Shelving Installers for all projects
- Scanning, copying and distributing financial packets corporate executives
Store Manager
AutoZone
Charlotte, NC
06.2022 - 05.2023
- Joined the company as a SM MIT, but promoted into an SM role just 5 weeks due to the recognition of my ability to successfully lead a team and mastered objectives set forth for the position
- Store manager of 5 million dollar, 12 employee store which has had double digit percentage increases in sales over both budgeted and projected sales goals since taking over my current store
- Responsible for increasing sales in both the DIY retail and commercial account areas of the store, as well as, building relationships with new commercial accounts
- Weekly inventory control scans of total store, as well as, yearly inventories at multiple stores
- Responsible for daily recaps on KPI's and team follow up for improvement when needed
- All aspects of a Store Manager role, up to and including, P&L, weekly scheduling and payroll, cash handling, asset protection, inventory management and control, opening and closing of the store, budgets, weekly district conference calls
Store Manager
At Home
Charlotte, NC
06.2021 - 06.2022
- Store Manager in charge of an approximately 12 million dollar store with a staff of 45 associates
- All Store Manager duties regarding banking, HR, Payroll, hiring and training
- Impeccable work ethic that led to me being promoted twice within six months of employment
- Responsible for the operations team of unloading and stocking of as many as three 54' trailers a week
- Responsible for the new E-Commerce, ship from store process (SFS), receiving and completing well over a hundred orders daily
- Fulfillment percentage had been consistently at or over over 90%, weekly in the 5 months I had been over the online ordering process
- Formerly the lead Customer Service Supervisor (CSS) where I consistently had the highest data capture percentage and credit card sign ups in the store
Assistant Store Manager
Bath & Body Works
Monroe, NC
10.2020 - 06.2021
- Promoted to ASM after just 3 months with the company because of my ability to exceed company KPI goals and leadership traits
- Opening and closing the store; cash management
- Responsible for floor sets both as a supervisor and Assistant Manager
- Driving sales by delegating, executing and delivering company standards on selling
- Communicate with AP on suspicious activities both internal and external
- Set clear goals and expectations with associates on my shifts
- Receiving the shipment at least twice a week; processing and replenishment of freight
- Highlighting sales and high profit items
Assistant Store Manager
Lidl US
Indian Trail, NC
02.2019 - 10.2020
- Cash management and financial reports
- Ordering product, merchandise and supplies
- Freshness checks and quality control of produce, mean and bakery departments
- Running freight, stocking and rotation
- Trained 4 associates that were promoted to supervisor positions
- Setting planograms, as well as, working new products into existing planograms
- Inventory control and shrink responsibilities - in store inventory done quarterly
- Merchandising and setting weekly ads
- ServSafe Certified
Assistant Store Manager
Walmart
Raymore, MO
11.2015 - 02.2019
- Assistant Manager of a $125 million annual store
- Responsible for Grocery for 18 months then Overnights for almost 2 years
- Reduced shrink by $52,000 while being the Assistant Manager over Grocery
- Trained 5 associates that were promoted within the company while being the overnight Manager
- Implemented and trained associates on new cap process for apparel departments
- Streamlined the stocking and zoning processes for the overnight staff
- Recognized on several customer surveys for outstanding customer service
Education
BS - Criminology and Criminal Justice
University of Saint Mary
Leavenworth, KS12.2009
AA - Psychology
Johnson County Community College
Overland Park, KS05.2005
Skills
- Profit and loss
- Financial report writing
- Budgeting
- Quality Control
- Analyze data
- Merchandising
- Organizational skills
- Microsoft Excel
- Retail Management
References
References available upon request.
Timeline
Retail Billing Coordinator
SAS Retail Services
05.2023 - Current
Store Manager
AutoZone
06.2022 - 05.2023
Store Manager
At Home
06.2021 - 06.2022
Assistant Store Manager
Bath & Body Works
10.2020 - 06.2021
Assistant Store Manager
Lidl US
02.2019 - 10.2020
Assistant Store Manager
Walmart
11.2015 - 02.2019
BS - Criminology and Criminal Justice
University of Saint Mary
AA - Psychology
Johnson County Community College
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