Jennifer Salas
La Pine,OR
Summary
Accomplished Store Manager with a proven track record at Ross Dress For Less, adept in operations management and customer relations. Excelled in maintaining a 100% injury-free environment, showcasing exceptional problem-solving and organizational skills. Expert in inventory and dock warehouse management, ensuring seamless store functionality and fostering positive customer experiences.
Overview
26
26
years of professional experience
Work History
Store Manager
Ross Dress For Less
Bend, OR
10.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed a staff of 30+ employees. Including managing Dock wharehouse with shipping and receiving freight while holding a 100% injury free environment by following and implementing Osha regulations.
- weekly management meetings on corporate directives, then held monthly team meetings on implementing directives to achieve and Excell corporate sales goals.
- Always turn negative situations into positive outcomes.
Store Manager
The Men's Wearhouse
Las Vegas, NV
09.1998 - 10.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Diploma - Social Studies Education
Fairfield High Preparatory School
Fairfield, CaSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Inventory Management
- Freight Management
- Operations Management
- Shipping and receiving
- Dock Wearhouse management
- Profit Loss
- Loss and prevention
- Senior leadership
- Excell
- Microsoft
Timeline
Store Manager
Ross Dress For Less
10.2022 - Current
Store Manager
The Men's Wearhouse
09.1998 - 10.2022
Diploma - Social Studies Education
Fairfield High Preparatory School