Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Janet Galdamez

South Gate,CA

Summary

Dynamic Salon Manager with a proven track record at Permanent Glow, excelling in customer service and financial management. Enhanced client loyalty through strategic marketing and staff development, resulting in a significant increase in customer retention. Skilled in inventory control and fostering a positive team environment, ensuring exceptional salon operations.

Overview

1
1
Certification

Work History

Salon Manager

Permanent Glow
02.2022 - 07.2022
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained general appointment calendar and set shift schedules.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Developed a strong referral program by encouraging satisfied clients to recommend the salon to their friends and family members.

Education

Certificate - Manicurist

International Academy of Cosmetology
South Gate, CA
10.2022

Skills

  • Customer service
  • Employee development
  • Decision-making skills
  • Problem-solving skills
  • Salon safety and security
  • Client satisfaction
  • Scheduling
  • Training staff
  • Client relations
  • Business development
  • Inventory controls
  • Performance improvement
  • Financial management
  • Health and safety regulations
  • Staff motivator
  • Safety awareness
  • Appointment scheduling
  • Salon operations
  • Customer friendly
  • Communication skills
  • Fast learning
  • Salon retail sales
  • Manicures and pedicures
  • Willing to travel

Certification

Manicurist License by California

Languages

Spanish
Native or Bilingual

Timeline

Salon Manager

Permanent Glow
02.2022 - 07.2022

Certificate - Manicurist

International Academy of Cosmetology

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