Janet Glassman

• Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
• Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
• Mentored and coached staff to improve performance and interactions with residents.
• Monitored direct care activities for optimal patient protections and infection control standards.

• Transported individuals to scheduled appointments.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Prepared healthy meals, maintained clean environments and laundered clothes.

• Assisted disabled clients to support independence and well-being.
• Developed rapport to create safe and trusting environment for care.
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
• Administered medication as directed by physician.

Supervised distribution of daily paper carriers in Endicott. Hired and trained paper carriers.