Is to obtain a position as a Manager or Assistant Manager of a prominent company with great customer service. Innovative Job Title eager to develop and deliver engaging lessons and activities to diverse student populations. Experienced in using creative and innovative approaches to foster student understanding and comprehension.
Hi, I’m
Janet Hale
Baltimore,MD
Summary
Overview
28
years of professional experience
Work History
Baltimore County Public School
Substitute Teacher
01.2007 - Current
Job overview
- Assist students in the classroom, collaborate with students, encourage good discipline, appropriate behavior, educate, and enlighten students
- Maintain order in class from 10-25 students per day.
Jackson Hewitt Tax Service
Tax Payer/Receptionist
01.1999 - 01.2010
Job overview
- Meet & Greet customers and clients: set appointments, build rapport with clients, distribute tax checks, and prepare schedule forms A,B,C,D,& E
MCI
Customer Service Representative
01.2001 - 01.2002
Job overview
- Accept inbound calls
- Educate customers on local and long-distance service
- Informed clients about their bill
- Accept payments & Make payment arrangements
- Transfer accounts & switch services
PriorityOne Agency
Account Representative
01.1997 - 01.1998
Job overview
- Made Outbound calls for old accounts of past due debt
- Set arrangements of payment plans
- Document on accounts of agreements & conversations
- Settle accounts and help report to credit bureaus
Crabtree & Evelyn
Assistant Manager
01.1997 - 01.1998
Job overview
- Meet & Greet customers
- Operate cash register
- Sold over 100,000 worth products
- Created gift baskets
- Made bank deposits
- Open & close store
Education
Women Entrepreneurs of Baltimore
University Overview
Coppin State University
from Elementary Education
01.2019
University Overview
Minor: Business Management
Baltimore City Community College
01.2010
University Overview
- Minor: Business Leadership Management
- Early Childhood Education
Skills
- Planning ideas and implementing Organizing, coordinating, creating, innovative suggestions Presenting more than what you would expect
References
References
- S. Williams, Bedford Elementary, 410-887-1200
- Lisa Gillis, Beyond Care, 443-561-6445
- Laverne Coates, Prudential, 443-743-7297
Volunteer Experience
Volunteer Experience
- Taught Swimming Lessons
- Mentor young girls at Church
- Coordinate, Set- up, organize special events & Do Public Speaking Engagements.
Timeline
Substitute Teacher
Baltimore County Public School
01.2007 - Current
Customer Service Representative
MCI
01.2001 - 01.2002
Tax Payer/Receptionist
Jackson Hewitt Tax Service
01.1999 - 01.2010
Account Representative
PriorityOne Agency
01.1997 - 01.1998
Assistant Manager
Crabtree & Evelyn
01.1997 - 01.1998
Women Entrepreneurs of Baltimore
Coppin State University
from Elementary Education
Baltimore City Community College