Janet Johnson

I worked at Bass pro headquarters and I handled high-volume inbound calls to process product orders efficiently.

• Assisted customers in product selection, enhancing overall shopping experience.
• Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
• Collaborated with team members to achieve sales targets and improve store performance.
• Developed strong relationships with customers, fostering loyalty and repeat business.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.