Janet Kassim

• Coach, manage, and develop a team of 50-100 Amazon associates
• Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition programs
  Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Ensure procedures are followed for building security and product loss prevention
  Partner with the Site leader to establish and maintain quality control standards
• Develop performance goals and targets to achieve customer demand and ensure accuracy and quality

• Delegate tasks to team members based upon skill level and to achieve organizational goals.
• Initiate inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
• Collaborate with Area manager to develop strategies for achieving daily and weekly goals.
• Enforce company policies and procedures to strengthen operational standards across departments.
• Coach team members and delivered constructive feedback to promote better productivity and build confidence.

Assist inbound ASM and AMs with day to day activities including but not limited to:

• Ensuring that all freight are appropriately received and processed with the required SLA time.
• Creating a staffing plan at the start of each shift and ensure that all zones are staffed as needed.
• Act as a backup inbound. assistant manager when necessary.
• Resolving Inbound problems by analyzing barriers; investigating issues; identifying solutions; taking action to resolve issues.
• Assist Area Manager to onboard new hires by training them in standard work and safety procedures, in both Inbound and Outbound.

• Support the mission and objectives of the organization by conducting research, analyzing key insights, and communicating results to stakeholders.
• Organize sector dialogues with experts to increase advocacy for CLD
• Assist Executive President to develop and implement community score cards for National Chapters.
• Collaborate with research team on designing and implementing key projects and initiatives.
• Adapt training tools and materials to reflect feedback and increase effectiveness.

• Spearheaded the research and design of key initiative addressing violence around women and children in Kenya.
• Researched international and local Kenyan laws surrounding women and children to develop key insights and hypothesis.
• Leveraged various tools, such as needs assessments and monitoring and evaluation tools to inform project approach and methodology.
• Supported project leadership with grant proposals, budgeting, and stakeholder analysis.
• Enabled client’s reporting capabilities by ideating monitoring and evaluation strategy and creating actionable workplan for implementation.

• Champion the development of key skills for organizing and operating humanitarian initiatives by creating localized framework and courses in project management for Lead for Ghana.
• Hosted and led workshops teaching project management skills to local communities.
• Facilitated collaborative seminars with course participants to strategize on localization. stakeholder engagement and advocating for localized humanitarian aid.
• Pioneered project cycle management course for Lead for Ghana by pitching and collaborating with World Connect on pilot project.

• Review over 70 relevant peacekeeping documents for ongoing peacekeeping missions in the Democratic Republic of Congo and the Central African Republic.
• Identify loopholes and shortcomings in each peacekeeping-related document and created a database with relevant information.
• Drafted policy recommendations for plan to use for advocacy specifically on problems facing women and children in conflict settings.