Janet Kristiansen
Chelan,WA
Summary
Dynamic leader with proven customer service and problem-solving skills honed at Sunshine Market. Excelled in enhancing customer satisfaction and loyalty through effective staff training and inventory management. Demonstrated expertise in maintaining high levels of customer relations and operational efficiency, contributing to the store's success.
Overview
7
7
years of professional experience
Work History
Store Manager
Sunshine Market
04.2022 - 09.2024
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Associate
Sunshine Market
06.2017 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Snohomish High School
Snohomish, WA06.1980
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Effective Communication
- Adaptability
- Multitasking and Organization
- Store operations
Accomplishments
- Achieved the [Number] national store ranking within [Number] years.
- Managed a store that exceeded company expectations in every category during the summer quarter.
- Recruited [Number] successful new managers within one year.
- Increased sales by [Number]% by coaching department managers on new merchandising standards.
Thrive Chelan Valley Youth
I have started several community events that have successfully raised money for our Chelan Valley Youth.
Languages
English
Full Professional
Timeline
Store Manager
Sunshine Market
04.2022 - 09.2024
Sales Associate
Sunshine Market
06.2017 - 09.2021
High School Diploma -
Snohomish High School
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