Sharnpreet Banwait
Antelope,CA
Summary
Customer-focused professional with over 4 years of experience in managing financial transactions and delivering exceptional service. Demonstrated expertise in cash handling, register balancing, and operational efficiency within high-demand environments. Proven track record of effectively resolving customer inquiries and fostering strong client relationships while utilizing various computer systems. Fluent in English and Punjabi, committed to maintaining a positive, professional demeanor in all interactions.
Overview
10
10
years of professional experience
Work History
Manager
Sunshine Market
Shasta Lake, CA
06.2020 - Current
- Managed daily operations of the store, ensuring smooth processes and adherence to company policies
- Supervised and trained a team of staff, providing guidance and feedback to improve performance
- Oversaw inventory control, ensuring shelves were stocked and items were properly ordered to meet demand
- Handled financial reports, including reviewing daily cash flow and making bank deposits
- Ensured the store maintained a high level of customer service, resolving customer concerns and inquiries
- Monitored store performance metrics, taking proactive measures to achieve sales goals
- Implemented effective strategies to minimize costs and reduce waste, improving profitability
Manager
Subway
Roseville, CA
07.2019 - 06.2020
- Led a team in daily store operations, including managing staff schedules, inventory, and customer service
- Handled cash transactions, including opening and closing cash registers, ensuring accurate financial records
- Trained new employees on food preparation, customer service, and cash handling procedures
- Ensured high standards of cleanliness, food safety, and health regulations were met at all times
- Assisted customers with orders, provided product recommendations, and addressed inquiries
- Achieved and maintained high customer satisfaction by fostering a positive and efficient service environment
- Managed stock levels, placed orders, and ensured inventory was properly maintained
Sandwich Artist & Cashier
Subway
Roseville, CA
11.2017 - 06.2020
- Managed cashier duties, accurately processing payments and handling cash transactions
- Handled inventory, ensuring stock levels were sufficient and helping to restock items as needed
- Delivered excellent customer service by preparing food orders and assisting customers with menu selections
- Maintained a clean and organized workspace, following health and safety guidelines
- Trained new employees on food preparation procedures, customer service standards, and cash handling
- Assisted with opening and closing duties, ensuring the store was properly secured and prepared for the next day
- Provided a friendly and welcoming environment, fostering repeat business and customer loyalty
Babysitter
Antelope, CA
07.2015 - 11.2017
- Cared for children by ensuring a safe environment and managing daily routines
- Prepared and served meals, considering dietary needs and preferences
- Administered medication as directed by parents, ensuring proper dosage and timing
- Assisted with schoolwork and planned educational activities to engage children
- Managed children's schedules, including bath time, playtime, and bedtime routines
- Communicated regularly with parents to provide updates on children’s well-being and activities
- Promoted positive behavior and conflict resolution skills through guidance and support
Education
High School -
Antelope High School
Antelope, CA05.2019
Skills
- Cash Handling & Register Balancing
- Customer Service & Conflict Resolution
- Teamwork & Communication
- Computer Literacy (Microsoft Office, POS Systems)
- Problem-Solving & Attention to Detail
- Bilingual: Fluent in English and Punjabi
Timeline
Manager
Sunshine Market
06.2020 - Current
Manager
Subway
07.2019 - 06.2020
Sandwich Artist & Cashier
Subway
11.2017 - 06.2020
Babysitter
07.2015 - 11.2017
High School -
Antelope High School
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