Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janet Lafler

Christmas,FL

Summary

With a proven track record at Orlando Health, I've enhanced patient safety and experience through compassionate care, effective conflict resolution, and meticulous attention to environment cleanliness. Skilled in basic life support and known for reliability, my career is marked by mental health awareness and professional boundaries, ensuring high-quality patient support.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Patient Safety Sitter

Orlando Health
11.2019 - Current
  • Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
  • Assisted with non-clinical tasks such as room organization and stocking supplies, ensuring a clean and welcoming environment for patients.
  • Resolved conflicts among family members visiting the patient's room by implementing effective communication and problem-solving strategies.
  • Enhanced patient safety by providing continuous observation and monitoring of assigned patients.

Certified Nursing Assistant

Orlando Health
07.2001 - 11.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Certified Nursing Assistant

Florida Hospital
03.1999 - 12.2000

Medical Secretary

Carlos Rodriguez
03.1988 - 03.1989
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.

Education

Medical Secretary - Business

Indiana Vocational College
Muncie, IN

Business -

Wapahani High School
Selma, IN
05.1986

Skills

  • Basic life support
  • Reliability and punctuality
  • Mental health awareness
  • Professional boundaries

Certification

Certified nursing assistant

Bls certification

Nci certified

Timeline

Patient Safety Sitter

Orlando Health
11.2019 - Current

Certified Nursing Assistant

Orlando Health
07.2001 - 11.2019

Certified Nursing Assistant

Florida Hospital
03.1999 - 12.2000

Medical Secretary

Carlos Rodriguez
03.1988 - 03.1989

Medical Secretary - Business

Indiana Vocational College

Business -

Wapahani High School
Janet Lafler