Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Awards
Generic

Janet Onderchanin

Retail Merchandiser Customer Service Associate
Eastpointe,USA

Summary

Experienced professional seeking opportunities in general retail, animal/veterinary fields, or the jewelry industry. Proven track record in retail jewelry, wholesale, clinic, customer service, and retail store sales. Proficient in stock management, merchandising, receiving, support services, and setup operations. Ready to bring diverse skill set to a dynamic work environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Merchandising Associate

Green Circle Growers
04.2025 - Current
  • Customer service and customer safety.
  • Unwrapping and arranging new houseplants & annual flowers per plans.
  • Responsible for culling damaged or dead plants in a timely manner.
  • Keeping the tables looking fresh and stocked well.
  • I work at 3 stores under 2 managers.
  • A Seasonal position.

General Store Associate

Stingray Bay
03.2023 - 03.2025
  • Customer service and cashier.
  • Responsible for taking care of fresh & saltwater fish. Plus, reptiles & other animals.
  • Water testing. Maintenance of fresh & saltwater systems.
  • General shelf restocking and daily shelf maintenance.

General Store & Merchandising Associate

Hobby Lobby
11.2022 - 02.2023
  • Customer service and Cashier.
  • Responsible for setting signs for weekly sale ads throughout the store.
  • General shelf restocking and daily shelf maintenance.
  • Isle, shelf & endcap resets (planogram)
  • Use of store Tablet for ordering.

Pricing Associate

Meijer 145
01.2022 - 07.2022
  • Responsible for Daily & Weekly Price Changes throughout store.
  • Responsible for setting & tagging Clearance sales.
  • Responsible for making & setting tags for weekly sale ads throughout store.
  • Customer service & general shelf maintenance.
  • General shelf restocking & inventory prep.
  • Some shelf & endcap resets (planogram)
  • Use of handheld store smart phone.

Sales Associate MET/Electrical Dept / Plumbing Department/Garden

Home Depot #7202
05.2014 - 12.2021
  • Merchandising Execution Team (MET) Reset Bays and stock to Plan a gram.
  • Customer Service and Sales in Plumbing, Garden, & Electrical Department.
  • Putting out Stock. Organizing Shelves & Endcaps. Use of handheld first phone.
  • Use of computer applications for Daily Shelf Maintenance, Clearance & Inventory.
  • Product Knowledge Certified for Electrical, Plumbing & Garden.
  • Worked Stock, Freight, Receiving, Garden, Overnight Recovery, Hardware, inventory prep, and Lumber Dept as needed.
  • Many Homer (Customer Service), 2015 All Star, and 8 Employee of the Month Awards for Specialty, and Operations. 2 Dept awards. Was on Voice of the Associate and Fun Communities 2015-2016. Employee Coach 2019. 2 Platinum level awards.
  • Participated in a few Team Depot events for Children and Veteran causes.
  • Use of Ballymore lift and pallet jacks

Veterinary Technician /Support Person

All About Animals Rescue
05.2014 - 08.2014
  • Veterinary Technician.
  • Surgical support, clean up, prep of surgical suite /area.
  • Performed a variety of tasks around clinic as asked to.
  • Care of pre-op and post-op animals
  • Intake and Discharge of client’s pets.
  • Vaccination clinics.
  • Care of Recovering Pets and Clean-up of Kennel Areas.

Small Business
01.2011 - 05.2014
  • Knowledge of setting up and working at and for Trade Shows, Expos, and Retail Shows.
  • Internet Sale lists & Etsy store sales for Antiques and Collectibles.
  • Pet Sitting Dogs, Cats, Birds, and other small Animals.

Veterinary Technician/Handler

Bark A Bout Pet Activity Center and Resort
04.2009 - 09.2009
  • Responsible for the well-being of daycare and boarding pets per client instructions.
  • Checked in and examined client’s pets coming into, during, and when leaving the facility.
  • Medicated pets per Vet or client instructions.
  • Responsible for keeping a safe and clean environment.
  • Responsible for the well-being of daycare and boarding pets per client’s instructions.
  • Assisted visiting Veterinarian.
  • I formed and ran playgroups.
  • Food Preparation for daycare and boarding pets.

(Internship) Veterinary Technician

Animal Clinic of Sterling Heights
01.2007 - 03.2007
  • Put clients and pets in exam rooms and took down clients’ concerns for vet.
  • Preformed blood draws.
  • In-house instruments, prepared surgical packs, and ran autoclave.
  • Collected and prepared samples for in house analysis and to be sent out. Read and recorded results in patient and lab logs.
  • Helped prepare and clean up surgical suites.
  • Kept exam rooms and treatment area clean.
  • Assisted with surgeries. Monitored vitals for surgical procedures.
  • Helped X-rays and restraint.

(Internship) Veterinary Technician

Richmond Veterinary Clinic
06.2006 - 07.2006
  • Put clients and pets in exam rooms and took down clients’ concerns for vet. Performed initial exams, gave vaccinations, blood draws, helped with x-rays, and restraint for procedures.
  • Collected and prepared samples for in house analysis and to be sent out. Read and recorded results patient and lab logs.
  • Monitored vitals for surgical procedures.
  • Helped kennel manager with duties associated with boarded pets.
  • Cleaned instruments, prepared surgical packs, and ran autoclave.
  • Helped prepare and clean up surgical suites.
  • Kept treatment areas and exam rooms clean.

Jewelry Sales Associate

Burlington Jewelry
08.2004 - 11.2005
  • Customer service and sales.
  • Cash/ credit detail.
  • Keyholder. Responsible for opening & closing department. Special Assignments.
  • In charge of special orders.
  • Restocking and daily inventory.
  • Also, worked for them from 5/1990 to 11/1994 reaching a jewelry department manager’s position in Bloomfield location.

Gold Department

Leo Frank and Sons
07.1995 - 07.2004
  • Customer service, counter sales, & orders taken by phone.
  • Managing gold inventory and overstocked items.
  • Responsibilities included extensive phone work & computer work.
  • In charge of accounts payable & follow up of special orders.
  • In charge of managing & prepping gold transferred to and from job shop.
  • Responsibilities included extensive phone work & computer work.
  • Customer service, counter sales, & order taken by phone.
  • Pulling and filling gold orders for customers.
  • Involved with customer warranty, returns, & replacement of client’s items.
  • Keeping Department stocked with office and order supplies.
  • Special Assignments.

Education

Associate’s degree - Veterinary Technician

Macomb Community College

Associate’s degree - General Studies

Macomb Community College

Skills

  • Merchandise planning
  • Customer Service
  • Seasonal trends analysis
  • Brand awareness
  • Promotional planning
  • Stock control
  • Markdown procedures
  • Maintaining stock levels
  • Friendly and outgoing
  • Stock maintenance & rotation
  • Retail sales professional
  • Pricing and signage updates

Accomplishments

  • Many Homer (Customer Service), 2015 All Star, and 8 Employee of the Month Awards for Specialty, and Operations. 2 Dept awards. Was on Voice of the Associate and Fun Communities 2015-2016. Employee Coach 2019. 2 Platinum level awards.
  • Initiated daily store counts, orders and acquired proper products for 3 retail jewelry locations.

Affiliations

Member of MAVT and NAVTA Veterinary Technician Associations 2005-2015


Certification

  • Veterinary Technician License 6902003043 till 2020 Health Department State of Michigan
  • GIA Sales & Marketing Seminar GIA, CA
  • GIA Gold Seminar GIA, CA
  • GIA Diamonds Seminar GIA, CA

Languages

English
Full Professional

Interests

  • Animal Care and Fostering
  • I like working with my hands and fixing things
  • Participating in various activities, including collecting and reclaim art
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • All my pets are rescues Some are special needs A couple of my former dogs were service/ companion dogs that were able to visit nursing homes, VA hospitals, and hospices


Timeline

Merchandising Associate

Green Circle Growers
04.2025 - Current

General Store Associate

Stingray Bay
03.2023 - 03.2025

General Store & Merchandising Associate

Hobby Lobby
11.2022 - 02.2023

Pricing Associate

Meijer 145
01.2022 - 07.2022

Sales Associate MET/Electrical Dept / Plumbing Department/Garden

Home Depot #7202
05.2014 - 12.2021

Veterinary Technician /Support Person

All About Animals Rescue
05.2014 - 08.2014

Small Business
01.2011 - 05.2014

Veterinary Technician/Handler

Bark A Bout Pet Activity Center and Resort
04.2009 - 09.2009

(Internship) Veterinary Technician

Animal Clinic of Sterling Heights
01.2007 - 03.2007

(Internship) Veterinary Technician

Richmond Veterinary Clinic
06.2006 - 07.2006

Jewelry Sales Associate

Burlington Jewelry
08.2004 - 11.2005

Gold Department

Leo Frank and Sons
07.1995 - 07.2004

Associate’s degree - General Studies

Macomb Community College

Associate’s degree - Veterinary Technician

Macomb Community College

Awards

Many Home Depot Homer (Customer Service), 2015 All Star, and 8 Employee of the Month Awards for Specialty, and Operations. 2 Dept awards. Was on Voice of the Associate and Fun Communities 2015-2016. Employee Coach 2019. 2 Platinum level awards.

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Janet OnderchaninRetail Merchandiser Customer Service Associate
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