Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Foster Care Adoption Agency
Globel Foster Care
10.2015 - 10.2022
Oversaw the development of new policies and procedures to enhance operational efficiency
Established and managed a team of 7
Monitored departmental budgets and took corrective actions when necessary
Developed and maintained positive relationships with internal and external stakeholders
Developed and implemented new training initiatives to enhance staff knowledge and skills
Identified areas of improvement and created solutions to optimize operations
Established and enforced quality standards to ensure successful delivery of services
Managed and oversaw the recruitment, onboarding, and training of new staff
Developed and maintained effective communication channels between departments
Mentored staff to achieve their career goals and maximize their potential
Facilitated organizational change by setting clear objectives and expectations
Implemented strategic initiatives to align departmental goals with organizational objectives
Encouraged and supported staff to achieve their professional goals
Ensured compliance with company policies and procedures
Monitored the performance of the department and took corrective actions when necessary
Developed and maintained a positive and collaborative work culture
Liaised with other departments to ensure effective collaboration
Assisted with the development of departmental goals and objectives
Ensured safety standards were met to protect employees and customers
Personnel to ensure successful operations of daily business activities.