Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janet McAfee

Houston,Texas

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Foster Care Adoption Agency

Globel Foster Care
10.2015 - 10.2022
  • Oversaw the development of new policies and procedures to enhance operational efficiency
  • Established and managed a team of 7
  • Monitored departmental budgets and took corrective actions when necessary
  • Developed and maintained positive relationships with internal and external stakeholders
  • Developed and implemented new training initiatives to enhance staff knowledge and skills
  • Identified areas of improvement and created solutions to optimize operations
  • Established and enforced quality standards to ensure successful delivery of services
  • Managed and oversaw the recruitment, onboarding, and training of new staff
  • Developed and maintained effective communication channels between departments
  • Mentored staff to achieve their career goals and maximize their potential
  • Facilitated organizational change by setting clear objectives and expectations
  • Implemented strategic initiatives to align departmental goals with organizational objectives
  • Encouraged and supported staff to achieve their professional goals
  • Ensured compliance with company policies and procedures
  • Monitored the performance of the department and took corrective actions when necessary
  • Developed and maintained a positive and collaborative work culture
  • Liaised with other departments to ensure effective collaboration
  • Assisted with the development of departmental goals and objectives
  • Ensured safety standards were met to protect employees and customers
  • Personnel to ensure successful operations of daily business activities.

Education

Master of Arts - Social Work

Our Lady Of The Lake University
San Antonio, TX

Bachelor of Arts - Social Work

Texas Southern University
Houston, Texas

Skills

  • User Administration
  • Client Services
  • Workplace Safety
  • Supervision
  • Workflow Regulation
  • Training Development
  • Strategic Planning
  • People Management
  • Staff Development
  • Issues Resolution
  • Negotiation
  • Budget Management
  • Operations Improvements

Certification

  • Licensed Master Social Worker
  • Child care Administrator Licensed

Timeline

Director of Foster Care Adoption Agency

Globel Foster Care
10.2015 - 10.2022

Master of Arts - Social Work

Our Lady Of The Lake University

Bachelor of Arts - Social Work

Texas Southern University
Janet McAfee