Janet Ramirez
San Antonio,TX
Summary
Resourceful Food Service Supervisor known for high productivity and efficient task completion. Possess strong leadership, time management, and problem-solving skills essential for ensuring smooth operations and staff coordination. Excel in communication, teamwork, and adaptability, crucial for maintaining high standards of service and addressing needs promptly.
Skilled in inventory management, staff training, contributing to positive team dynamics and exceptional experiences for guests.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Food Service Supervisor
Allen Tharp
San Antonio, TX
10.2020 - Current
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the Military Dfac.
- Ensured compliance with health, safety and military regulations in all areas.
- Scheduled staff shifts, monitored attendance.
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Provided direction to staff on proper preparation techniques for menu items.
- Conducted monthly training sessions with staff members on food safety practices and standards.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
- Managed financial aspects such as tracking expenses, calculating costs per meal.
Manager
McDonald's Restaurant
San Antonio, TX
07.2019 - 10.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
Education
High School Diploma -
South San Antonio High School
San Antonio, TX06-2005
Skills
- Quality assurance policies
- Portioning
- Staff Leadership
- Employee Development
- Cost Control
- Staff Supervision
- Employee Scheduling
- Menu development
- Inventory Management
- Ordering Supplies
- Schedule Management
- Food Preparation
- Staff Training
- Inventory Control
- Staff Development
- Staff Management
- Policy Enforcement
- Team building
- PPE use
- Critical Thinking
- Leadership
- Organization and Time Management
- Safety Regulations
Timeline
Food Service Supervisor
Allen Tharp
10.2020 - Current
Manager
McDonald's Restaurant
07.2019 - 10.2020
High School Diploma -
South San Antonio High School