JANET S. JOSEPH
Waianae,HI
Summary
Results-driven leader with a background in general management and entrepreneurship. Demonstrated expertise in strategic planning, team building, financial management, and problem-solving. Proven track record of enhancing operations, fostering strong relationships, and improving business functionality. Successfully launched and grown businesses, developed innovative products, and led teams to drive success. Committed to achieving organizational goals and driving growth with a strong work ethic and adaptability. Excited to embrace new challenges and make valuable contributions to team success.
Overview
9
9
years of professional experience
Work History
Founder & Business Owner
Hope Cleaning, LLC
03.2025 - Current
- Professionally established and independently operate a newly launched cleaning business, providing high-quality services to residential and commercial clients.
- Designed and implemented efficient procedures, scheduling systems, and quality controls to ensure customer satisfaction.
- Oversee all financial operations, including budgeting, payroll, and invoicing, to maintain stability and growth.
- Cultivate strong client relationships through trust, reliability, and exceptional service, leading to repeat business and referrals.
- Manage daily business operations to ensure efficiency and service excellence.
Founder & Brand Developer
Choose Love LLC
03.2025 - Current
- Founded a Christian-based apparel brand focused on faith, love, and community outreach.
- Designed branding, developed products, and built wholesale partnerships for growth.
- Established an e-commerce platform and social media strategy to enhance customer engagement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Financial Professional
World Financial Group
02.2022 - Current
- Provided comprehensive financial planning services to clients, analyzing their financial situations and goals to develop personalized strategies
- Conducted in-depth financial reviews and assessments for individuals and families, identifying areas for improvement and recommending appropriate financial products and services
- Offered expertise in areas such as retirement planning, investment management, insurance, estate planning, and tax strategies
- Educated clients on various financial concepts and products to help them make informed decisions about their finances
- Built and maintained strong client relationships through regular communication and follow-up meetings to ensure their financial plans remained aligned with their goals
- Stayed updated on industry trends, regulations, and changes in financial products and services to provide clients with the most relevant and accurate advice
- Collaborated with team members and other professionals, such as accountants and attorneys, to coordinate holistic financial solutions for clients
- Demonstrated integrity, professionalism, and commitment to ethical standards in all client interactions
General Manager
Ocean Pointe Residential Community Association
04.2018 - 07.2024
- Planned, organized, and directed comprehensive design programs for OPRCA members and residents in alignment with governing documents
- Assisted in the daily management of the association under the direction of the Board of Directors/Managing Agent
- Fostered a team environment with homeowners, residents, guests, the Board of Directors, Managing Agent, Committee members, and various service vendors to ensure outstanding service results
- Utilized keen judgment in decision-making and problem-solving, focusing on both internal and external customer service and continuous service improvement
- Established and maintained strong community relations through effective communication and engagement strategies
- Increased resident participation in community initiatives by 15% through targeted outreach and event planning
- Successfully managed the community's budget, identifying cost-saving opportunities and reallocating funds to priority areas
- Implemented financial controls and reporting mechanisms to ensure transparency and accountability
- Interpreted and enforced governing documents and regulations while maintaining positive relationships with homeowners and residents
- Led and motivated a diverse team of staff members, contractors, and vendors to achieve organizational goals
- Coordinated with local emergency services agencies to develop and implement emergency preparedness plans
- Negotiated contracts with service vendors, achieving cost savings while maintaining service quality
- Implemented technology solutions to streamline operations and enhance communication within the community
Office Manager
Palm Court AOAO
08.2016 - 04.2018
- Provided executive-level administrative support to management, staff, and homeowners
- Liaised between departments to ensure effective communication and reporting
- Planned and coordinated company events, meetings, and presentations
- Managed capital purchases, vendor relations, and equipment tracking
- Processed expense reports and managed employee attendance records
- Created community newsletters, monthly board meeting reports, and managed the association's website
- Generated incident reports, registered new owners and residents, and managed clubhouse rentals
Dental Assistant
Ala Moana Dental Care
02.2016 - 12.2016
- Prepared patients for treatment, assisted dentists during procedures in restorative dentistry and oral surgery
- Managed materials and equipment preparation for treatments, including taking x-rays and assisting in laboratory work
- Greeted and escorted patients, maintained a sterile working environment, and reviewed health histories
- Provided patient education on oral hygiene techniques and supported patients during their visits
- Managed operatory stocking, clinical supply inventory, and assisted with front office procedures
- Supervised dental equipment maintenance and served as a liaison for supply procurement
- Experienced in digital x-rays, Dentrix, nitrous oxide administration, intra-oral photography, oral sedation, composites, crowns/bridges, root canal treatments, dentures, oral surgery, and Zoom whitening
Education
Professional Training & Education - Life & Health Insurance
XCEL Insurance Training
Honolulu02.2022
Resident Manager Certification - Property Management
Institute of Real Estate Management (IREM)
Ewa Beach, HI10.2020
Pharmacy Technician Certification - Pharmacy Technology
Waianae Health Academy
Waianae08-2016
Liberal Arts - Liberal Arts Studies
Leeward Community College
Waianae, HI06.2008
Dental Assistant Certificate of Completion - Dental Assisting
Kapiolani Community College
Waianae, HI01.2006
Diploma -
Waianae High School
Waianae, HI01.2004
Skills
- Project Leadership
- Effective Communication
- Strong Organizational Abilities
- Analytical Problem-Solving
- Effective Time Management
- Organizational Strategy
- Informed Decision-Making
- Budget Management
- Effective Team Leadership
- Service-Oriented Communication
- Entrepreneurial Mindset
- Commitment to Ethical Standards
- Strategic Marketing
- Effective Team Leadership
- Visionary Decision-Making
Timeline
Founder & Business Owner
Hope Cleaning, LLC
03.2025 - Current
Founder & Brand Developer
Choose Love LLC
03.2025 - Current
Financial Professional
World Financial Group
02.2022 - Current
General Manager
Ocean Pointe Residential Community Association
04.2018 - 07.2024
Office Manager
Palm Court AOAO
08.2016 - 04.2018
Dental Assistant
Ala Moana Dental Care
02.2016 - 12.2016
Professional Training & Education - Life & Health Insurance
XCEL Insurance Training
Resident Manager Certification - Property Management
Institute of Real Estate Management (IREM)
Pharmacy Technician Certification - Pharmacy Technology
Waianae Health Academy
Liberal Arts - Liberal Arts Studies
Leeward Community College
Dental Assistant Certificate of Completion - Dental Assisting
Kapiolani Community College
Diploma -
Waianae High School
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