Janet Smeltzer
Winter Haven,FL
Summary
Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Focused Ride Operator follows procedures and protocols to maximize safety. Detail-oriented individual with great communication and team collaboration skills. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
1
1
year of professional experience
Work History
Landry
Moody's Motel
06.2023 - 08.2023
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Placed orders for housekeeping supplies and guest toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked room supplies such as facial tissues for personal touch with every job.
Legoland Florida Resort
Merlin Entertainments Group Ltd.
09.2022 - 05.2023
- Communicated with clients to understand property needs and preferences.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Associate of Applied Science - Nursing
University of Maine At Augusta
Augusta, MESkills
- Providing Feedback
- Laundry Distribution
- Employee Equipment Training
- Transport and Sorting
- Guest Satisfaction
- Maintaining Safety Protocols
- Inventory and Restocking
- Customer Needs Assessments
- Guest Relations
- Housekeeping Support
- Ride Operation
- Customer Service
- Safety Rules Enforcement
- Safety Procedures
- Operational Procedures
Timeline
Landry
Moody's Motel
06.2023 - 08.2023
Legoland Florida Resort
Merlin Entertainments Group Ltd.
09.2022 - 05.2023
Associate of Applied Science - Nursing
University of Maine At Augusta
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