I am looking to add to a company. I am personable and am a hard worker. I do not care about inter office drama and don't bring drama from home to work. I tend not to hang out with people from work. I am a mom and if I am not at work I am home with my kids. I don't drink, smoke, or do drugs, In all honesty I live a very boring life compared to what most people do.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Professional Tax Preparer
Jackson Hewitt Tax Service Inc
01.2018 - 04.2025
Streamlined the tax filing process for clients by utilizing advanced tax software and ensuring accurate data entry.
Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
Provided year-round support on tax planning and strategy to help clients optimize their financial decisions.
Developed customized strategies for high net worth individuals to optimize their tax liabilities while maintaining full compliance with regulations.
Handled complex multi-state tax filings for individuals and businesses to achieve maximum savings on state taxes.
Maximized client refunds with diligent identification of applicable deductions and credits.
Served as a trusted advisor for small business owners, guiding them on various aspects of taxation including payroll taxes, sales taxes, and quarterly payments.
Expanded business clientele through positive word-of-mouth referrals from satisfied customers.
Successfully resolved client disputes with the IRS by providing detailed documentation, negotiating on their behalf, and ensuring a fair resolution.
Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
Managed multiple deadlines effectively to ensure timely submission of all client tax returns.
Maintained up-to-date knowledge of federal and state tax laws through continuous professional development courses.
Implemented efficient record-keeping systems that improved accuracy and accessibility of clients'' financial information during the tax preparation process.
Mentored junior tax preparers, contributing to their professional growth and success within the firm.
Collaborated with colleagues to share best practices, enhancing overall team performance.
Ensured error-free calculations by conducting rigorous reviews before submitting completed forms.
Established long-term relationships with clients based on trust, expertise, professionalism, attention to detail.
Assisted clients in resolving IRS notices and audits by providing expert advice and timely communication.
Increased efficiency of the tax preparation process by introducing automated tools for data collection and organization.
Kept clients informed about potential changes in legislation or regulations affecting their taxes including new allowable deductions or credits.
Analyzed financial records to verify accuracy of tax returns.
Maintained compliance by adhering to current tax laws and regulations.
Deli Clerk (Delicatessen Clerk)
Sourdough Fuels
06.2019 - 12.2019
Communicated with customers regarding orders, comments, and complaints.
Scrubbed and polish counters, other equipment, and clean glasses, dishes, and fountain equipment.
Accepted payment from customers, and make change as necessary.
Performed cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Served food, beverages, or desserts to customers.
Certified Fire Extinguisher Tech
Arctic Fire and Safety
04.2018 - 06.2019
Inspect, service, maintain, repair, and install portable and fixed fire extinguishing equipment, fire extinguishers.
Performed inspections and routine maintenance on extinguishers.
Checked each fire extinguisher in a building to ensure it is up to code and not expired.
Oversaw the equipment maintenance and ensure that each device will work at 100% capacity in case of emergency.
First aid filling and, installing first aid kits and extinguishers.
Drove a company vehicle.
Billed and contacted customers to schedule appointment times.
expeditor/cleaning
Merriman Construction
08.2016 - 01.2017
I cleaned up after the workers Daily and did final cleaning before clearing out of the sites.
I also went and got the stuff for the different types of workers such as pain, concrete mix, and lumber.
Csa
Tesoro
07.2004 - 05.2007
Get the store ready for customers, Sell fuel and instore items to the customers.
Check in shipments. Order product and call the orders in. Thake care of the customers.
Deli Worker
K-Mart
05.2001 - 11.2002
I Was respossible for making and sreving the food. Cleaning the Deli and equipment.
I took care of the customers and I also handled their money.
Education
High School Diploma - General High School Curriculum
Assistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax ServiceAssistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax Service