Janet Teeter
Newfield,NY
Work Preference
Summary
Highly organized professional with extensive office experience seeking a part-time remote Account Clerk role of up to 20 hours per week. Combines strong administrative skills with current Intuit Academy training in bookkeeping, accounts receivable and QuickBooks. Committed to providing accurate, reliable financial support with minimal oversight.
Overview
24
24
years of professional experience
Work History
Temporary Retail Assistant
Cornell University Print Services
05.2022 - 03.2026
- Deliver exceptional customer service to university members and the public regarding specialized printing services.
- Execute retail transactions using an onsite POS system, accommodating Cornell purchasing cards, credit cards, and departmental accounts.
- Managed multi-channel support via email, phone, and front desk, resolving inquiries, processing orders, and handling payments to enhance customer experience.
- Reconcile online order payments and prepare cash sales and invoices using NetSuite.
- Tracked customer orders, researched delivery issues, and packaged products for secure on- and off-campus distribution, ensuring timely delivery.
- Collaborated with Senior Printshop Supervisor and production staff to streamline print orders and billing workflows, improving overall operational efficiency.
- Maintain organized physical file systems to ensure data integrity and easy information retrieval.
- Utilize advanced proficiency in Microsoft Word, Outlook, and Excel to optimize daily administrative operations.
Information Processing Supervisor
Ithaca College
10.2001 - 07.2020
- Recruited, trained, and supervised administrative staff and student employees to maintain seamless office operations.
- Oversaw financial and administrative workflows, including accounts payable, monthly bank reconciliations, and counselor travel expense records, ensuring accuracy and compliance.
- Developed optimized student work schedules and audited and approved payroll submissions for accuracy.
- Conducted comprehensive annual performance reviews, establishing goals to promote staff development.
- Spearheaded a documentation review committee dedicated to audit, update, and align standard operating procedures with current institutional standards.
- Standardized and maintained internal process documentation to ensure continuity of operations and easy onboarding.
- Utilized advanced functionalities within Microsoft Office Suite (Word, Excel, Outlook) to streamline daily communications, reporting, and document management.
Skills
- Retail Operations
- Transaction Processing
- Process management
- Detail-Oriented & Accurate
- Organized Project Leader
- Leadership
- Self-motivated
- Collaborative & Relatable
- Analytical Problem Solver
- Organization
TRAINING AND WORKSHOPS
- Diversity & inclusion
- Bias
- Bullying & Harassment
- Intuit Track Customer Payments Fast Certificate
- Microsoft Word, Excel & Outlook
- Cooperation & performance improvement
- Customer Service Essentials
- Intuit Bookkeeping Basics Certificate
PREVIOUS EMPLOYERS
- Ithaca City School District, Sr. Account Clerk Typist accounts payable and budget/Board of Education vote preparation.
- Tompkins County Department of Mental Health, Sr. Account Clerk Typist billing, client fee setup, and insurance reimbursement backup.
- Newfield Central School District, Assistant Treasurer purchasing, accounts payable, accounts receivable, Medicaid billing, retiree health insurance, payroll backup, and office support.
Timeline
Temporary Retail Assistant
Cornell University Print Services
05.2022 - 03.2026
Information Processing Supervisor
Ithaca College
10.2001 - 07.2020