Hi, I’m
Janet Thomas
Mooresville,IN
Overview
28
years of professional experience
Work History
FedEx ExpressIndianapolis, IN
Outbound Flight Operations Manager
11.1991 - 06.2019
Job overview
- Reviewed pilot logbooks for currency and accuracy prior to flights taking place.
- Collaborated with other ramp locations when necessary for efficient coordination of and load lifts.
- Worked closely with airport authorities, FFA, SIDA, Flight Ops, Load Plans, weight and balance, Dangerous Goods
- Trained Ramp Agents, Loaders, drivers, push back, and all Ramp procedures and regulations.
- Managed up to 7 flights and 13 outbound CTV routes daily and during peak operations up to 11 outbound flights from Seattle, DEN, Las Vegas, Memphis, Alaska, Fort Lauderdale, MSP
- Average workgroup 32 employees.
- Conducted morning meetings to establish plan goals and expectations of opportunities to make our outbound commitments not only in our operations but to protect the fleet as hub operation
- Safety control Manager of Ramp operation. Checking all aircraft gates for security and safety chocks, teethers, equipment, blocks.
- Conducted regular meetings with Director of Operations personnel to review performance results and discuss operational issues.
- Analyzed trends in delay and cancellation rates over time in order to identify areas needing improvement.
- Supervised staff responsible for pre-flight planning activities such as weather, volumes, staffing.
- Maintained communication between air traffic control personnel and cockpit crew members.
- Monitored all flight activity, including tracking arrival times, departures, and cancellations.
- Researched best practices from industry peers in order to improve Flight Operations processes.
- Ensured compliance with FAA regulations and company policies for flights.
- Assisted in the development of airline budgeting plans related to Flight Operations.
- Boosted overall department competency by providing adequate training and constructive feedback to newly hired personnel.
- Developed operational procedures to maximize efficiency in aircraft routing and utilization.
- Coordinated with other departments on related matters such as ground transportation services, catering services.
- Provided training to new employees on aviation safety protocols and procedures.
- Prepared reports on flight performance data for management review.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Communicated with flight operations teams to coordinate cargo management and smooth flow of goods between hubs.
- Conducted inspections of airport property and perimeter to maintain controlled access to airfields.
- Implemented airfield safety procedures to support safe operating environments for personnel and aircraft.
- Initiated or conducted airport-wide coordination of snow removal on runways and taxiways.
- Developed top-performing operations teams by recruiting, training and mentoring new hires to build cohesive, driven groups.
- Developed and implemented safety improvements to cultivate safe and productive work environment for all personnel.
- Anticipated aircraft equipment needs for air evacuation and cargo flights.
Education
Ivy Tech Community College of IndianaIndianapolis, IN
Some College (No Degree) from Business Administration And Management
University Overview
Skills
- Productivity and making changes to operations are my strenght
- Was responsible in the safety of all operations under the director on the day operations
- Mentored weekly for 14 years in the elementary host program
- Leadership in United Way, JDRF
- Adaptability
- Team Leadership Abilities
- Adaptability and Flexibility
- Time Management
- Reliability
Timeline
Outbound Flight Operations Manager
FedEx Express
11.1991 - 06.2019
Ivy Tech Community College of Indiana
Some College (No Degree) from Business Administration And Management