Janet Thomas
Toledo,OH
Summary
Janet Thomas
Dynamic and detail-oriented Machine Operator/Package Handler with a strong background , excelling in quality assurance and troubleshooting. Proven ability to enhance workflow efficiency through teamwork and effective communication. Committed to maintaining safety standards while achieving production goals, leveraging hands-on machinery operation skills and a positive attitude to drive results. I feel I will be a great addition to the team as well.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operator/Picker Packer
CSP/Target
Carey, OH /Holland Ohio
09.2025 - 12.2025
- Operated machinery to ensure efficient production processes and maintain quality standards.
- Monitored equipment performance, identifying issues for timely resolution and minimizing downtime.
- Assisted in safety inspections, promoting compliance with workplace safety regulations.
- Collaborated with team members to streamline operations and enhance workflow efficiency.
Machine Operator/Package Handler
Clarios
Holland, OH
05.2025 - 09.2025
- Collaborated with team members to optimize workflow processes.
- Monitored equipment performance and reported discrepancies promptly.
- Documented production data accurately for inventory management purposes.
Warehouse Package Handler
Parker Hannifin Corp.
Waterville, OH
08.2024 - 05.2025
- Sorted and organized packages for timely shipment to customers.
- Assisted in training new employees on operational procedures and equipment use.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
Customer Service Representative
Spartan Logistics
Northwood, OH
01.2023 - 08.2024
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Managed order processing and tracking using CRM software to ensure timely delivery.
- Collaborated with team members to enhance overall service quality and customer satisfaction.
- Trained new staff on company policies, procedures, and customer service best practices.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Machine Operator/Crew Trainer
Norplas Industries
Northwood, OH
03.2021 - 01.2023
- Trained new operators on equipment usage and safety protocols, fostering a collaborative work environment.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Machine Operator/Sequencer
Dana Incorporated
Toledo, OH
04.2019 - 03.2021
- Conducted routine maintenance on machinery to minimize downtime and enhance performance.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Team Manager
McDonald's Restaurant
Toledo, OH
07.2016 - 02.2019
- Led team in daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored new employees on food safety and operational procedures.
- Implemented process improvements that enhanced order efficiency and reduced wait times.
- Managed inventory control, ensuring optimal stock levels while minimizing waste.
Education
High School Diploma -
Roy C Start High School
Toledo, OH05-2019
Skills
- Attention to detail
- Teamwork and collaboration
- Troubleshooting
- Hand and power tools
- Heavy lifting
- Production work
- Quality assurance
- Plant safety
- Materials handling
- Loading and unloading
- Customer service
- Strong work ethic
- Teamwork and communication
- Positive attitude
- Teamwork and coordination
- Good communication
- Punctual and reliable
- Following instructions
- Machinery operation
- Computer skills
- Machine setup and shutdown
- Picking and packing
- Incident reporting
- Materials assembly
Accomplishments
Always Helping others the best of my ability and showing my hard dedication to almost anything I have attached myself and name to. I have made it through my most toughest battles with just mainly keeping myself positive and my head held high at all times. Also staying true to myself have always helped me accomplished everything I needed to do so far. Being open to learn more things to be able to achieve more is important to me as well.
Certification
- Certified Package Handler Trainer, - Parker Hannifin
Languages
English
Timeline
Operator/Picker Packer
CSP/Target
09.2025 - 12.2025
Machine Operator/Package Handler
Clarios
05.2025 - 09.2025
Warehouse Package Handler
Parker Hannifin Corp.
08.2024 - 05.2025
Customer Service Representative
Spartan Logistics
01.2023 - 08.2024
Machine Operator/Crew Trainer
Norplas Industries
03.2021 - 01.2023
Machine Operator/Sequencer
Dana Incorporated
04.2019 - 03.2021
Team Manager
McDonald's Restaurant
07.2016 - 02.2019
High School Diploma -
Roy C Start High School