Janet Tiffany
Jackson,WY
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Route Sales Representative
Frito Lay/Pepsico
06.2023 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Immediately addressed problems with customers to promote speedy resolution.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
Merchandiser
American Greetings
01.2015 - Current
- Stocks greeting cards in displays to assist customers in locating appropriate products quickly. Organizes seasonal displays. Nurtures positive relationships with retail store associates and managers.
SPHQ Champion/Peer Trainer
Retail Merchandising Solutions (RMSI)
01.2012 - 06.2023
- Promoted through various roles during company acquisitions such as Market Manager and Merchandiser. Verifies merchandising resets at 90 Albertson/Safeway stores. Reviews and approves schematics for each store, collaborating with managers and employees to ensure all products are set correctly. Onboards and trains new employees including store software (WebView, StoreNet, SPHQ).
- Utilized strong communication skills to effectively explain complex topics in simple terms, catering to various levels of experience among trainees.
- Supported program improvement by providing insightful feedback and recommendations to management.
Merchandiser
Neptune Retail Solutions
01.2021 - 01.2022
- Specialized in installing and maintaining the Instant Coupon Machine at Albertsons/Safeway, Smiths, Family Dollar, and Walgreens stores. Assisted with posting at-the-shelf advertisements and placing shopping cart ads.
Merchandiser
L&R Distributors
01.2019 - 01.2021
- Placed inventory orders according to Safeway and Smiths store guidelines using Repsly. Stocked previous orders according to merchandising schematics. Completed task forms and submitted photos of completed displays. Communicated and collaborated with store associates and managers to maintain open and trusting relationships.
Merchandiser
Foster Grant
01.2018 - 01.2020
- Set up displays of sunglasses and reading glasses at 6 stores. Processes damaged products with vendor.
Merchandiser
Jacent Strategic Merchandising
01.2013 - 01.2019
- Displayed J-Hook for impulse buy products in 2 grocery stores. Utilized company tablet to order products and supplies per planogram. Set up products once received. Handled damages with receiver.
Residential House Cleaner
Self-employeed
05.2012 - 01.2015
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Education
Accounting Management Courses
Casper College
Business Administration Courses
Laramie County Community College
Skills
- Merchandising Strategy
- Schematic Reviews
- Communication
- Employee Training
- Inventory Management
- Best Practices
- Tech Savvy
- Detail-oriented
- Problem-solving
- Analytical Skills
- Collaboration
- Planning
- Organized
Other Professional Experience
- Officer Manager, Lights On After School Program: Lander, WY
- Office Manager, Women, Infants, and Children (WIC Program): Lander, WY
- Delivery Carrier, US Post Office: Lander, WY
Timeline
Route Sales Representative
Frito Lay/Pepsico
06.2023 - Current
Merchandiser
Neptune Retail Solutions
01.2021 - 01.2022
Merchandiser
L&R Distributors
01.2019 - 01.2021
Merchandiser
Foster Grant
01.2018 - 01.2020
Merchandiser
American Greetings
01.2015 - Current
Merchandiser
Jacent Strategic Merchandising
01.2013 - 01.2019
Residential House Cleaner
Self-employeed
05.2012 - 01.2015
SPHQ Champion/Peer Trainer
Retail Merchandising Solutions (RMSI)
01.2012 - 06.2023
Business Administration Courses
Laramie County Community College
Accounting Management Courses
Casper College
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